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Sr. Project Manager, Tech Ops

As a global leader in mobile gaming, we’re dedicated to developing games the world can’t wait to experience. Games like Final Fantasy XV: A New Empire, Mobile Strike, and Game of War: Fire Age.

We build massive mobile games that break down linguistic and geographic barriers by uniting an unprecedented number of global players in one gaming world. Our team pushes the boundaries of innovation in a player-driven ecosystem.

As a studio, we are masters of our own destiny, untethered by the traditional publisher model. Every update and feature creates amazing experiences for millions of players!

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Machine Zone is seeking an experienced Project Manager to join our engineering team and own project management strategy and implementation in Technical Operations group. Qualified candidates will be responsible to manage many on-going projects in our datacenter and cloud, team scrum, sprints and dashboards. You will work with managers and engineers to gather requirements, plan quarterly and annual roadmaps, determine KPIs and much more. As part of this role you will be responsible for helping deliver high quality online, mobile MMOs, and your work will be seen by tens of millions of global players in the future!

What you'll be doing:

• Plan and manage various tasks and projects across the whole organization by clearly identifying priority, resources, impact, deliverables, and success metrics.
• Work closely with Technical Operations management to facilitate the set of product direction. Establish the team’s roadmap and translation of business strategy into a development plan.
• Communicate with all stakeholders (Game Engineering, Product, Data Engineering and Marketing), gather requirements and work with team leads and managers to facilitate, prioritize and plan projects.
• Plan capacity against various ad-hoc requests, stemming from stakeholders and help deliver results
• Create and maintain relevant data project documentation such as project roadmaps, status reports and operational checklists.
• Define, develop, manage and document project schedule/milestones, proactively drive project-related issues to appropriate resolution, and plan for contingencies due to project-related risks
• Lead process & meetings (e.g. sprint retrospective, stand ups, planning and estimation, backlog grooming, scheduling, internal team prioritization, syncs with stakeholder PMs, sprint prioritization review with stakeholders).
• Ensure that the team can meet the commitments by removing any impediments they face, including managing dependencies, escalating blockers that they cannot remove themselves, shields the team from distractions and interferences
• Responsible for the day-to-day task coordination with the TechOPS teams and the stakeholders on bugs / blockers / incidents / postmortems. Facilitate Change Management planning and communication, organize meetings to clarify work deliverables.
• Accountable for the project delivery.

Your background and who you are:

• Bachelor's degree in CS or equivalent experience.
• 8+ years of project management experience in live product engineering, technical operations or Site Reliability related role.
• Must be analytically and technical oriented.
• Expert knowledge of production tools and methodologies, including JIRA, SCRUM and Kanban.
• Exceptional verbal and written communication skills.
• Able to work with multiple partners in a friendly and constructive manner.

MZ is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.

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