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Sr. Manager, General Management - Esports

*(Greater Seattle area)

As Project Stryker rapidly progresses Riot Esports finds itself in need of new production & operations workflows that better prepare for our multi-esport future. From content ideation to end-user distribution and every step in between it is imperative that Riot land this first step towards becoming a unified global media production entity.

We are looking for an experienced General Manager to join our team at our newest Remote Broadcast Center (RBC) in the Seattle-area. You will oversee the staff and activities at the center and be responsible for operations.

You will have ownership and will manage the performance of the operations at the RBC. You will have approx 6 full-time direct reports. The position is based in the Seattle-area.

The role of the GM will be to help build and organize multiple departments, functions and teams with a goal of enabling efficient operations. A natural unifier you see disparate, silo’d teams and use influence and experience to encourage collaboration & knowledge-sharing.

Coordination with Riot’s other RBCs will be a prime responsibility. This is a hands-on role responsible for leading teams that oversee content production facilities and activities, content processing and management, crewing, technical infrastructure, warehouse operations, the physical facility and administrative tasks. You identify resource limitations, org design inefficiencies and technical gaps, you will work within and across teams at Riot to increase efficiency and improve processes for your teams.

You will grow your direct reports and hold them accountable through coaching, teaching and by leading by example. You will hire to grow the team as Riot matures in operating multiple esports, creating an inclusive work environment.

Responsibilities:

• Help build and hire Riot's first RBC site team, located in Seattle
• Develop strategies focused on operational efficiency, effective prioritization and customer support
• As a member of the RBC Global senior leadership team, create the strategic vision for Riot’s continued RBC model
• Execute high impact initiatives that may include operational changes, workflow models and new production strategies
• Prioritize effectively and use relationships with internal Riot teams and stakeholders
• Maintain control, efficiency, and visibility over the RBC operations for the region
• Work with Engineer-In-Charge to ensure optimum performance of the technical broadcast and enterprise networks and infrastructure, both physical and virtual
• Maintain control, efficiency, and visibility over the site and global finance view; P&L, financial reporting, annual (SPF) budgeting, AP, forecasting and cost tracking
• Manage facilities and plant management tasks and operations working via direct reports; IT Manager and Facilities Manager
• Demonstrate knowledge of modern content processes and workflows and the underlying technologies
• Coordinate and encourage RBC inter-site communications and activity

Required Qualifications: (if there are Specific Game Requirements, they would be placed here)

• 8+ years of work experience in operational roles
• 3+ years of general management experience
• Direct P&L Ownership
• Experience driving results through strategy
• An understanding of Remote Broadcast Production
• Experience achieving excellent results working with other teams across the globe

Desired Qualifications:

• Strong leadership skills and/or experience
• Effective and persuasive communicator
• Ability to create and maintain effective working relationships
• Development of effective partnerships across the organization, by communicating proactively, and incorporating other viewpoints in the approach to the work

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will look at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.