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Sr. Community Manager
1 year ago
Nimble Giant Entertainment is looking for a full-time Sr. Community Manager
We are looking for an experienced, talented and passionate professional that has the drive to dive into a community of video game players, the social tools to foster their interactions, the courage to engage with groups and individuals and the heart to empathize with their feelings, achievements and frustrations. Someone that is willing to be the face of a brand and make players love our games as we do. A person that, above all, can maintain an environment of positive interactions and sees their future leading a strong Community Management area.
As a Sr. Community Manager you will be working directly on all customer-facing fronts of our games, including game streaming platforms. You’ll interact with producers, product owners and development teams.
Responsibilities :
- Talk to customers, convey general news to them and listen to their feedback.
- Understand the general feeling of the community on different aspects of the product.
- Foster engagement to the product and the community surrounding it.
- Moderate discussions, highlight positive attitudes and detect and handle toxic behavior.
- Manage streaming platforms like Twitch to create or grow a viewer base.
- Plan, create and execute communication on all social networking sites.
- Report communication campaign results.
- Brainstorm mini-events and tournaments in live games.
- Report the general status of the community and outstanding sentiments.
- Manage a team, setting goals and assigning tasks.
Requirements :
- 4+ years of experience managing an online community.
- Passion for video games and their communities.
- Clear communication skills and strong moderation aptitudes.
- Ample writing capabilities.
- Being comfortable and confident on camera for streaming on a regular basis.
- Experience using tools such as OBS and video editing software.
- Understanding of social media and community platforms.
- Proven experience working in a team.
- Capacity to work remotely with others.
- Basic knowledge of graphic tools such as Photoshop or Illustrator.
- Perfect English and Spanish.
- A plus for German.
WHAT WE OFFER
Excellence
Excellence is one of our core drivers. Not only in the products we deliver, but also in the way we do things.
Continuous learning
In order to be on top of the game, we always encourage our employees to keep updating and deepening their know how.
Flexibility
We aim to always work in a fun and relaxed environment.
Working remotely is an option.
Inclusion and Diversity
We want a diverse talent team and would like to encourage ethnicities, gender, age, and disabilities communities with a strong interest in developing themselves in the videogame industry to join us.
ABOUT US
We are Nimble Giant, a game development studio founded in 2002 in Argentina. With offices in Perú, Chile and Uruguay, Nimble Giant Entertainment (Formerly NGD Studios) is one of the leading developers of PC and console games studios in Latin America. Our first major release, Champions of Regnum, was the first commercial MMORPG made in the region. We are the team behind the reimagining of the classic 4X strategy game Master of Orion and the multiplayer time travel shooter Quantum League.
In 2020 we merged with Embracer Group. With its head office based in Karlstad, Sweden, Embracer Group has a global presence through its ten operative groups: THQ Nordic, Koch Media, Coffee Stain, Amplifier Game Invest, Saber Interactive, DECA Games, Gearbox Entertainment, Easybrain, Asmodee, and Dark Horse.We are certified as one of the best companies to work for by Great Place to Work®.
Check our latest news! @nimblegiantentertainment
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