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Solutions Engineer

Looking for an innovative, creative, passionate, and fun company in OC? Then, let us introduce ourselves. We are MobilityWare and we make fun for a living! Our mobile games have been rocking the app store since its inception and we regularly show up in top lists for most popular games. We recently reached over 350 million downloads across our portfolio of games!

We have been voted 2015, 2016, 2017,2018 and 2020 Best Places to Work in Orange County by the Orange County Business Journal and OC Register! Headquartered in Irvine, CA., our flagship game, Solitaire, was released on the day the App Store opened in 2008. Other titles include FreeCell, Spider Solitaire, Monopoly Solitaire, Spades, Hearts, Bubble Shooter Pop, and Mahjong to name a few. Our vision is to create the most exciting mobile games and have fun doing it.

Position Summary:

Our Solutions Engineers sit within the Mobilityware Engineering team and are a critical part of the organization. We make our games bring ad dollars, keep systems up and running, design new features, build tools to manage our products more efficiently, and sit at the forefront of ideation. This role is part operations, part product, and part development. So if you’re looking to use your technical skills to solve problems and shape the big picture, this might be the role for you.

Responsibilities:

• Proactively monitor and respond to partner reconciliation issues.
• Work with Engineering and Product teams to define features around successful Ad partner integration and monitoring
• You'll provide technical support and account management in conjunction with building specs and release feedback
• Work with clients and partners to implement and maintain integrations
• Work with engineering teams to troubleshoot issues and define, test, and roll out new features to our platform
• Work closely with the product team to improve customer success across our platform
• Develop and maintain internal tools to monitor core processes
• Develop and maintain dashboards that provide visibility into platform usage
• Independently create new data ingestion and delivery pipeline
• Troubleshooting system errors and escalates internally within the team. Gather partner logs and analyze with internal data.

Qualifications for Position:

• Bachelor’s degree or equivalent practical experience.
• 3-7 years’ experience in AdTech/MarTech at a top-line publisher, AdTech, MarTech, DSP, SSP, Ad Network or Ad Agency preferably as a Solutions or Integrations Engineer
• Ad Operations experience in the portfolio is strongly desired.
• Demonstrate a clear ability to digest complex technical documentation.
• Understanding all things “Ad Tech” including having the ability to compare and contrast Direct and Programmatic pipelines/channels.
• Be able to document and present your vision, concepts and strategies clearly and succinctly.
• Strong critical-thinking, analytical, logical, and results-oriented skills preferred
• Demonstrable portfolio of cross-functional team orientation, alignment, evolution and self-stud
• Working knowledge of common tool sets and industry terms such as POSTMAN, URL editors/parsers, VAST, XML, OpenRTB, JSON, PMPs
• Expertise with data tools like Athena, RDS, Snowflake, SQL is must have

Why you should work for us:

• Awesome Perks: free lunch, free snacks, free soda, free coffee, free trip, free dental, free vision
• Casually awesome workplace - yes, flip flops and shorts are pretty much an everyday thing
• Growth, growth, growth - we are growing and we would love for you to join us on the ride
• We also want to take care of our team so we've got profit sharing incentives, medical, dental (100% paid), vision (100% paid), Unlimited PTO/Vacation, life insurance (100% paid), and 401K
• Awesome office smack dab in the middle of OC and 2 minutes off the 5 freeway
• Amazing talent: We've got some heavy hitters from the industry who embody both brilliance AND humility