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Solutions Architect

About the company

At the intersection of technology, science, business, and sports, Strivr offers the leading VR-based immersive learning platform that is changing the way employees train, learn, and perform. With a mission to elevate performance through immersive experience, we are redefining an industry and shaping the future of workforce development.

Strivr was founded in 2015 out of Stanford University’s Virtual Human Interaction Lab, using the football field as our proving ground. Since then, we have expanded from the athlete to the enterprise, partnering with leading Fortune 1000 companies including Bank of America, MGM Resorts, Sprouts, Verizon, and Walmart to innovate and elevate employee learning and development at scale.

More than just content inside a headset, Immersive Learning is a groundbreaking training methodology that combines the sense of presence in Virtual Reality with advanced learning theory, data science, and spatial design. It provides realistic, high-impact experiences driven by best practices across L&D, instructional design, immersive content development, data science, product design, and user experience. As the leading VR-based Immersive Learning solution for enterprises on the market today, Strivr’s platform enables the deployment of VR training at scale while serving as the bridge to the connected immersive worlds of tomorrow.

Recognized by Fast Company’s Most Innovative Companies three years in a row, a ‘Major Player’ by IDC in Soft Skills VR Training, and awarded by leading L&D analyst firm Brandon Hall, we take pride in our passion for innovation and use that energy to fuel our work. Our culture thrives on dignity, inclusion, accountability, transparency, and teamwork. We celebrate every win and learn from every loss. With a customer-focused mindset, we embrace continuous evolution and look forward to growing our team as we lead the industry forward!

About the role

As a Solutions Architect, you will be architecting the training solutions for STRIVR customers. You will serve Strivr’s growing roster of enterprise customers in the ideation, creation and execution of immersive training solutions. Strivr's Solutions Architects play a vital role in the success of a fast growing company and must be willing and able to adapt to daily challenges.

Responsibilities:

• Lead new and existing STRIVR customers through Strivr’s content creation processes
• Plan and implement project plans that align with customer needs, resource availability and Strivr product capabilities
• Manage day-to-day creative efforts and project timelines, ensuring deadlines are met
• Develop and maintain strong relationship with customer, internal project team and 3rd party resources
• Obtain customer alignment and approval on all major creative deliverables
• Serve as customer advocate, ensuring their needs are prioritized and met
• Collaborate cross functionally to ensure teams are kept informed of project progress – escalating issues as necessary to the proper stakeholder
• Follow on-boarding process of up to 6 weeks where colleague shadowing & support will be required to ensure full comprehension is gained on company process, best practices, etc. in order to best support the customer.

Minimum Qualification:

• 3-5 year’s experience working in a project management, client strategy, consulting, ideally with agency experience
• Proven experience building relationships with professionals at all organizational levels, internally and externally
• Positive & humble person who works with passion and is energized by solving difficult problems
• Entrepreneurial mindset, comfortable pivoting with constantly shifting priorities, initiatives, etc.
• Proven ability to manage multiple projects at once, in various stages, as part of a cross-functional team
• Ability to present with confidence and conviction to customers on the fly
• Experience with project management software, big plus if you have worked in SmartSheet
• Exhibits presence, poise and professionalism in emails, calls and in-person meetings
• Extremely organized, diligent, detail-oriented and thrives in ambiguity
• Comfortable presenting line large group
• Willingness to travel up 20%

Preferred Experience:

• Proven experience managing complex content creation deliverables and processes
• Proven experience in live-action production