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Solutions Architect

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Job Description:

The Battle.net Ecommerce Game Integrations team is responsible for helping game teams successfully integrate with Blizzard Entertainment’s world-class ecommerce platform. Using a variety of services, tools, and software development kits, we partner with teams to deliver a highly scalable yet easy to use platform that lets game developers remain focused on creating epic gameplay experiences.

As a Solutions Architect, you will have the opportunity to help shape the next generation of Activision Blizzard microtransaction and subscription offerings while also developing your skills and furthering your career with one of the most innovate video game companies in the world. You’ll partner closely with engineers and product managers across multiple teams to ensure that client and server best practices are used to build scalable, flexible, and resilient systems within our games and on the web.

We value diversity on our team, as well as a healthy work-life balance, and we strive to staff appropriately to meet both those goals. We recognize that the best ideas and most creative work come from a safe and inclusive workforce, and we endeavor to protect that.

If the idea of partnering with some of the largest gaming franchises in the world, including World of Warcraft and Call of Duty, to build epic ecommerce experiences excites you, we want to hear from you.

RESPONSIBILITIES

• Onboarding new integrations: Guide teams through the process of integrating with the battle.net ecommerce platform by understanding their requirements, service configuration, curating integration guides, answering questions, diagnosing logs, creating sample projects, and more.
• Communicating with stakeholders: Maintain clear lines of communication between various teams by maintaining checklists, tracking issues, ensuring team understands existing platform offerings and identifying feature gaps.
• Ensuring Integration Quality: Ensure integrations are battle tested before reaching players. This includes helping to form and execute functional testing, certification, capacity planning, load testing, etc.
• Maintaining integrations after initial launch: Establish best in class practices around telemetry and alerting, as well as partnering with teams to maintain state of the art integrations as the platform evolves.
• Technical documentation: Design and author high quality technical documentation and integration guides for our partners.
• Identifying improvement opportunities: Continuously identifying areas of improvement in all phases in the integration process from planning to post launch.

REQUIREMENTS

• A minimum of 3 years combined professional software domain experience, including delivering and integrating systems and APIs to multiple consumers.
• Excellent interpersonal and communication skills, with a partnership mindset and empathetic approach.
• Bachelor's Degree in Computer Science, or equivalent experience.

PLUSES

• Familiarity with high availability and scalability architectural concepts
• Knowledgeable in various forms of testing including integration, regression, acceptance, functional and load testing.
• Understanding of web technologies at scale: HTTP, JSON, OAuth, edge caching, etc.
• Comfortable with Java, C++, and/or C#