Software Implementation Specialist II

Aristocrat
Las Vegas Nevada 89119 United States of America
12 days ago
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Job Posting Title

Software Implementation Specialist II

Summary

We are looking for a technical experienced Professional Services Specialist who is passionate about delivering a high-level custom service experience to our casino customers. The ideal candidate must have a strong desire to learn, grow and share their knowledge regarding all areas of our products. You will be the face of Aristocrat Technologies while playing a key role in installing, configuring, training, supporting, and troubleshooting our casino management system software.

What you'll do

  • Install, support, and troubleshoot Oasis 360 Casino Management System software products .
  • M eet with customer representatives to plan system access rights , approval levels and enter system configuration s .
  • I nstall, configure, and troubleshoot 3rd party products to include , but not limited to , printers, scanners, and card readers .
  • V alidate the proper operation of all equipment, system capabilities, and reports.
  • D eliver classroom training on Oasis 360 Management System modules and p artner products.
  • Schedule post installation meetings with Support, PMO, Product and D&D to report software issues .

What we're looking for

  • Position requires a n Associate’s D egree in Computer Information Systems, Business Administration, or equivalent experience.
  • Experience with training, installing, supporting, and troubleshooting software products .
  • Casino/gaming experience within technology or similar expertise preferred .
  • Must be able to handle multiple projects and tasks at one time and able to travel 17 days a month.
  • Must be able to obtain occupational and vendor licenses in Aristocrat’s customer jurisdictions and obtain a Passport.

Why Aristocrat?

Our Values

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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