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San Francisco, CA
4 months ago
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .
About the Position
The Video Operations group at Twitch is responsible for the bare metal beneath one of the world's largest live CDN’s. If you understand what that means, you are probably aware of what a great set of opportunities and fun challenges that presents. You will be part of the team to keep the heart and soul of Twitch smoothly humming 24x7, delivering exabits of video to our 10s of millions of users. You will have the opportunity to help level up Twitch’s operational capabilities through your experience in delivering projects to completion, your deep technical understanding, and your ability to help build tooling and automation.
- Driving work around ease of monitoring and reduction of operational overhead
- Developing tooling and automation around operational tasks
- Participation in technical architecture review around operations
- Working closely with Software Engineering teams to deep-dive complex issues
- Triaging and responding to operational issues
- Participation in a 24/7 on-call rotation
- Participation in the change management process
- Requires strong interpersonal skills
- Requires excellent verbal and written communication skills
- Must be customer focused
- Requires an ability to function largely independently
- Experience in a technical operations role
- Requires a deep understanding of Systems
- Requires strong analytical and problem solving skills
- Requires an understanding of Networks and Networking
- Requires programming/scripting experience
- Advanced programming/scripting experience
- Experience with Nagios, or other monitoring systems
- Experience with system provisioning
- Medical, Dental, Vision & Disability Insurance
- Maternity & Parental Leave
- Flexible PTO
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
- Breakfast, Lunch & Dinner Served Daily
- Free Snacks & Beverages
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.