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Software Engineer III

ROLE: Software Engineer III/ SRE III

Site Reliability Engineer (DevOps/Cloud Infrastructure)

Location: Hyderabad, India

Remote Work Option: No

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EADP

The EA Digital Platform (EADP) organization provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social.

The EA Digital Platform Data & AI Group develops new unified Big Data pipelines across all franchises at Electronic Arts. This platform will incorporate data collection, ingestion, processing, access and visualization all built on a modern, cloud-based tech stack with outstanding tools. We provide the tools and platform which powers the future of game development, marketing, sales, accounting and customer experience.

As a Site Reliability Engineer focused on Big Data technologies, your role covers the entire life-cycle of multiple products -- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be automation and continuous integration/delivery with an emphasis on solving operations issues using software. You will report to the SRE/DevOPS Manager.

EXP: 7-10 years

Responsibilities:

• You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
• You will help build and operate a unified platform across EA, extract and process massive data from spanning 20+ game studios, and use the insight to serve massive online requests.
• You will use automation technologies to ensure repeatability, eliminate toil, and reduce mean time to detection and resolution (MTTD & MTTR), and repair services.
• You will perform root cause analysis and post-mortems with an eye toward future prevention. You will design and build CI/CD pipelines.
• You will create monitoring, alerting, and dashboarding solutions that improve visibility into EA's application performance and business metrics.
• You will produce documentation and support tooling for online support teams.
• You will develop reporting systems that inform us of important metrics, detect anomalies, and forecast future results. Develop and operate both SQL and NoSQL solutions.
• You will build complex queries to solve data mining problems.
• You will develop a large-scale online platform to personalize the player experience and provide reporting and feedback.
• You will help in interviewing and hiring the best candidates for the team.

You will help mentor the team members and help them grow in their skillsets.

You will be responsible for driving growth and modernization efforts and projects for the team Qualifications:

• 4+ years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), VMWare ecosystems, Kubernetes, or Docker.
• 6+ years of experience supporting high-availability production-grade Data infrastructure and applications with defined SLIs and SLOs. Systems Administration or Cloud experience, including a strong understanding of Linux / Unix.
• Network experience, including an understanding of standard protocols/components. Automation and orchestration experience including Terraform, Helm, Chef, and Packer.
• Experience writing code in Python, Golang, or Java. Experience with Monitoring tech stacks like Prometheus, Grafana, Loki, and Alertmanager
• Experience with distributed systems to serve massive concurrent requests Experience working with large-scale systems and data platforms/warehouses.