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Software Engineer, Front-End
2 years ago
Team Name:
Job Title:
Software Engineer, Front-EndRequisition ID:
R012777Job Description:
Blizzard Entertainment is looking for a talented software engineer experienced in front-end development to help us design, implement, and maintain web applications for customer support. You will collaborate with designers, product managers, and other software engineers to provide the most epic customer support experience, both for our players and our Game Masters.
You will contribute to the Blizzard Support web site and our proprietary customer support software that Game Masters use to deliver an epic support experience. The software you write will integrate with services from game development and platform teams at Blizzard so that our players and Game Masters can resolve any issue they encounter. Our team loves Blizzard games, and we care deeply about ensuring everyone can fully enjoy our games; if you do too, then this is the team for you!
Responsibilities
- Design and implement innovative solutions to deliver an epic support experience to Blizzard customers and Game Masters (customer support representatives)
- Collaborate and communicate with business analysts, designers, producers, and partner team members throughout the development process
- Diagnose and resolve live operations issues, occasionally during non-traditional work hours
- Coach other software engineers on front-end web development
- Document and share best practices with engineers across Blizzard
Requirements
- Strong knowledge of TypeScript/JavaScript, HTML, and CSS
- Strong knowledge of Angular application structure and best practices
- Surface knowledge of C# and/or Java
- Strong knowledge of current web development trends and a passion to stay current
- Experience with web application security and OWASP standards
- Minimum of two years of professional software engineering experience
- Bachelor’s degree in Computer Science, Information Technology, or related discipline
Pluses
- Knowledge of and passion for Blizzard games, applications, and services
- Experience with Google Cloud Platform and Amazon Web Services
- Experience with Docker and Kubernetes
- Experience with observability, analytics, and reporting solutions
- Experience collaborating effectively in large multidisciplinary team
- Contributions to open-source or personal projects
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