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Social Support Specialist

Electronic Arts
Hyderabad Telangana India
3 years ago
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Social Support – Specialist

About EA

Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impact and rewarding work of their careers.

Join us in driving the next revolution in games

We want you to join us! We’re hiring a Social Specialist.

The Social Support Advisor, working under the Social Team Lead, will be the key to achieving this goal of outstanding support. By identifying and engaging players in need on social channels like Twitter and Facebook, you will understand the nuances of working within social media, and will find creative solutions to a variety of technical and gameplay related issues. Given the unique nature of Social platforms, the Social Support Advisor will be part of a team of highly motivated, multi-lingual support staff who are essential contributors in EA’s global support operation.

So how does the Social Specialist make great experiences for players? They:

Required Skills

Desirable :

EA is an equal opportunity employer. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records following applicable law.

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