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Social Support Specialist

Electronic Arts
Hyderabad Telangana India
5 days ago
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Social Specialist

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

We want you to join us! We’re hiring a Social Specialist.

The Social Support Advisor, working under the Social Team Lead, will be the key to achieving this goal of world-class support. By identifying and engaging players in need on social channels like Twitter and Facebook, the ideal candidate will be able to understand the nuances of working within social media, and will find creative solutions to a variety of technical and gameplay related issues. Given the unique nature of Social platforms, the Social Support Advisor will be part of a team of highly motivated, multi-lingual support staff who are key contributors in EA’s global support operation.

So how does the Social Specialist make great experiences for players? They:

If you’re interested in this role, you’ll need these skills or experiences:

Desirable :

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers.

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more!

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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