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Social Media Manager

We're looking for a Social Media Manager (Based in our Austin Studio), who is passionate about building communities, championing the voice of our backers, and of course, having fun. Our Community team builds and maintains the most passionate and engaged player community in gaming, with gamers from around the globe contributing to and assisting in the ongoing development of Star Citizen, the industry’s most ambitious game that will deliver a persistent universe of unprecedented scale and limitless possibilities. We see our player community as an extension of our team and partners in building this epic universe together.

Founded in 2012, Cloud Imperium Games creates cutting-edge videogames that defy expectations. We’re currently developing Star Citizen, a record-breaking multiplayer online space sim, and Squadron 42, a cinematic single-player adventure set in the same universe. Join us as we break boundaries and make videogame history.

We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the “Best Damn Space Sim Ever”.

For more information about life at Cloud Imperium Games, check this out: https://youtu.be/P5YvgQ2RX_g
What you’ll be doing?

• Develop and execute contextual relevant social media and community strategies, tactics, and content across various social and broadcast channels, (Facebook, Twitter, Instagram, Twitch, YouTube, Linkedin, etc.)

• On-the-ground execution of social strategy across multiple channels: write/publish social media posts and other player-facing pieces of written content
• Serve as an internal champion and expert in social policy as it relates to employees, user-generated content, privacy, contests, and campaigns while representing the voice of players internally
• Work with the Community team to monitor discussion forums and other communication media to identify common player issues and discussion patterns to ensure rapid response to emerging trends and opportunities
• Look within the company, industry, and to our competitors for useful benchmarks, best practices, expertise sharing, learning opportunities and to increase collaboration among all the available teams

• Identify, cultivate, and engage advocates including passionate influencers that can help amplify our core reach.

What does a good Social Media Manager look like to us?

• A notable background in social media management within the video game or creative industry
• Some Knowledge of software development/game development

• Good understanding of web development and social media tools
• Creative, pro-active individual to help our social work stand out

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options

CIG Diversity Statement: We are an equal opportunities employer. We thrive on inclusivity here at CIG. You can be sure we do not discriminate against race, nationality, gender, gender reassignment, age, religion, belief… We thrive to create a workplace where our people feel included, respected, and valued and facilitate an environment which fosters innovation and creativity.

Fraud Warning

We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc. through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.

If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[@]cloudimperiumgames.com with any information you may have.