Social Media CS Specialist

Description

Playtika (NASDAQ: PLTK) is a mobile gaming entertainment and technology market leader with a portfolio of multiple game titles.

Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms.

Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has offices worldwide and over 4,000 employees.

We are successfully applying our intuitive understanding of what players want. That's why we have over 35 million players.

As a digital entertainment powerhouse, Playtika processes more than 9TB of data daily. Our games are continuously evolving journeys, personalized to deliver new challenges and surprising thrills, at every twist and every turn.

At Playtika we don’t just build games, we bring them to life!

Responsibilities

Represents the organization, provides the voice for the brand across different social channels,

Manages different communities, understands the player’s needs, implementing social media platforms content strategies and campaigns, monitors social media metrics, analyzes and interprets the data, and makes changes in the existing format for increased profitability and exposure.

• Designing and implementing social media strategies and campaigns to align with business goals.
• Crafting compelling content and further developing the current one.
• Write creative briefs for copy and design teams based on the day-to-day content calendar. set deadlines and manage tasks.
• Work with copywriters and designers to ensure content is informative and appealing.
• Posting content across social media accounts and communities. Analyzing the metrics from the social channels and bring them to the studio.
• Prepare weekly, monthly and quaterly social media reports, presentation summaries highlighting our activities and social sentiment analysis regarding certain features and bring them to the studio.
• Stay up-to-date with current trends in social media.
• Communicate and engage with followers, respond to queries in a timely manner and monitor customer feedback.
• Set specific objectives regarding social media KPI’s and report on ROI.
• Collaborate with other teams, like marketing, product, creative and customer support to ensure brand consistency.

Requirements

• Previous exposure as a Social Media Specialist
• Customer orientation
• Emotional intelligence
• Excellent Communication
• Problem Solving
• Creativity
• Flexibility
• Independence
• Multitasking
• Analytical
• Initiative

Interfaces

• Customer Support
• Creative
• Marketing
• Product
• Monetization

A word from the manager

Your Experience & Skills

• Previous exposure as a Social Media Specialist
• Customer orientation
• Emotional intelligence
• Excellent Communication
• Problem Solving
• Creativity
• Flexibility
• Independence
• Multitasking
• Analytical
• Initiative

Interfaces

• Customer Support
• Creative
• Marketing
• Product
• Monetization

What will you be doing?

Represents the organization, provides the voice for the brand across different social channels,

Manages different communities, understands the player’s needs, implementing social media platforms content strategies and campaigns, monitors social media metrics, analyzes and interprets the data, and makes changes in the existing format for increased profitability and exposure.

• Designing and implementing social media strategies and campaigns to align with business goals.
• Crafting compelling content and further developing the current one.
• Write creative briefs for copy and design teams based on the day-to-day content calendar. set deadlines and manage tasks.
• Work with copywriters and designers to ensure content is informative and appealing.
• Posting content across social media accounts and communities. Analyzing the metrics from the social channels and bring them to the studio.
• Prepare weekly, monthly and quaterly social media reports, presentation summaries highlighting our activities and social sentiment analysis regarding certain features and bring them to the studio.
• Stay up-to-date with current trends in social media.
• Communicate and engage with followers, respond to queries in a timely manner and monitor customer feedback.
• Set specific objectives regarding social media KPI’s and report on ROI.
• Collaborate with other teams, like marketing, product, creative and customer support to ensure brand consistency.