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Site Reliability Engineer (SRE)

Job Title:

Requisition ID:

Job Description:

Demonware creates and provides the online services behind hugely popular video game franchises such as Call of Duty, Crash Bandicoot, and Skylanders. Demonware has offices in Dublin, Ireland; Vancouver, Canada; and Shanghai, China, and is a wholly-owned subsidiary of Activision Blizzard, Inc.

Team / Role Summary

Demonware’s Games Services is responsible for developing and running the services and infrastructure for some of the largest entertainment franchises in the world! We work to make progressive game designs a reality, then ensure that those features keep running 24/7 for years after launch.

We are looking for a knowledgable SRE who can provide an input into all areas of service development. This person would be embedded on the development team and working directly with other specialists to ensure service design is reliable, scalable and has uptime at its core. We prioritize automating processes to prevent issues from happening in the first place and debugging problems when occur. This person will also be supporting services in production by being part of an on-call rotation. This is a full-time position at Demonware’s Dublin Office in Ireland.

Responsibilities

• Create scalable services. Contribute improvements to the availability, scalability, latency, and efficiency of Demonware’s services
• Be a part of a full-service and cross disciplinary development team, participating in the full development process, including design, planning, and production deployments, while promoting site reliability engineering the best approach. Support scalable services
• Contribute to our deployment and automation tools, as well as the platform to more efficiently detect, address, and prevent problems from recurring
• Be a part of our on-call rotation, which is a responsibility you'll share with your engineering team and other Demonware engineers around the world Influencing our technology

Requirements

• Minimum 5 years relevant work experience, including in a critical production service environment
• Experience working at scale - thousands of servers running a high-volume or critical production service environment
• Automation / scripting skills and a desire to automate all the things. Comfortable with at least one scripting language, e.g. Python or Ruby
• Experience with at least one major database e.g. MySQL, Cassandra.
• Proven understanding of fundamental technologies, e.g. TCP/IP, Linux/Unix internals. Experience in configuration management systems, e.g. Ansible, Puppet, Terraform
• Investigating performance degradation and resolving issues. Participating in an On-call support rotation as required.

Desirable

• Experience working with public cloud providers and cloud technologies e.g. Amazon, GCP
• Knowledge of container orchestration e.g. Kubernetes
• Experience in monitoring and metrics systems, e.g. Nagios, Zabbix, Graphite, ELK. Background in Sys Admin is advantageous
• Experience with Python scripting language

What Demonware Offers:

• An excellent salary, with annual performance evaluations and discretionary bonuses
• 5 weeks of vacation, standard
• Pension matching and contributions
• Outstanding medical, dental, and life insurance coverage
• Flexible working practices, based on the belief that the quality of your work is not dependent on the number of hours sitting behind a desk
• A culture that emphasizes continual learning and improvement, with opportunities for career progression, travel, and a commitment to open source.

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.