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Site Reliability Engineer I - IT

Monitoring & Incident Management:

• Improve the studio’s reliability through monitoring, rapid response, communication and coordination.
• Develop and manage the deployment architecture for the application, develop the monitoring architecture and implement monitoring agents, dashboards, escalations and alerts.
• Routinely identifies operational problems by observing and studying system architect, functionality and performance results. Troubleshooting procedures with the overall studio architect and investigating surfaced issues, and handling incidents.
• Identifies operational priorities by assessing operational objectives; determining project objectives, such as, efficiency, cost savings, energy conservation, operator convenience, safety, environmental quality; estimating relevance, time, and costs.

Development & Data Analyzing:

• Develop operational solutions by defining, studying, estimating, and screening alternative solutions; calculating economics; determining impact on total system.
• Create new tools to facilitate automated monitoring of the studio’s operational environment.
• Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.
• Improves operational quality results by studying, evaluating, and recommending process re architecting, implementing changes, contributing information and opinion to unit design and modification teams.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes engineering and organization mission by completing related results as needed.

Operations Engineer Skills and Qualifications:

Mastery of Systems Linux and Networking administration

• Strong systems engineering and troubleshooting skills
• Shell scripting (BASH & PHP)
• Strong TCP/IP understanding and ability to produce detailed documentation
• Write up new and maintain technical documentation
• Ability to administer networking firewalls, routers, and switches
• S3 Maintenance, Apache maintenance, Load Balancer Management
• Puppet Management

Cloud Management

• AWS Expertise (VPC, RDS, Route53 Integration (DNS))

Database fundamentals

• Administer and maintain MySQL and other opensource databases
• Write and perform basic queries to evaluate database stability, integrity and performance
• Large/Big Data Management
• Administer and maintain Aurora infrastructure

Monitoring Systems

• System Level (Nagios, Munin, Check_MK)
• Writing checks & scripts
• Log/Application Level (Splunk, Elastic Searching, Apache)
• Ability to diagnose infrastructure as a whole!