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Site Reliability Engineer, Classic Games
3 years ago
Team Name:
IT – Site Reliability EngineeringJob Title:
Site Reliability Engineer, Classic GamesRequisition ID:
R003737Job Description:
At Blizzard Entertainment, our Site Reliability Engineers (SREs) use systems expertise combined with software engineering patterns to help define, create, and support the architecture, build systems, orchestration, and operations of services across the business. The role is comprised of talented engineers that are focused on evangelizing reliability-as-a-feature through monitoring, service-level objectives, automation, everything-as-code, and testing
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Blizzard's games and platforms reach a global audience of passionate gamers. The scale is massive and the challenges are very real, but wise application of technology is the answer to keep it all running reliably with minimal oversight. Our Site Reliability Engineers are at the heart of this work, working directly with the engineering teams from idea to launch to deliver the most epic (and reliable!) experiences... ever.
As an SRE at Blizzard, you may find yourself...
- Being part of an on-call rotation to assist finding a resolution during incidents
- Hosting blameless postmortems to share learnings, discover gaps, embrace transparency, and improve reliability across our services
- Building positive and collaborative relationships across the company
- Employing your systems knowledge to triage problems and tune resource usage
- Championing automation to reduce toil and increase development velocity
- Helping define and instrument Service-Level Objectives to ensure epic player experiences
- Leveraging Configuration Management to build and maintain consistency across services
- Building Terraform configs to manage infrastructure in public and private clouds
- Supporting and improving build pipelines with Jenkins, Argo, and/or Spinnaker
- Adopting Containers and Kubernetes for new and existing services
Applying everything-as-code methodologies across configuration, infrastructure, orchestration, and elsewhere
You may succeed in this role if you...
Types of projects you may work on...
Areas of Expertise for an SRE at Blizzard
SREs at Blizzard are expected to become experts in the technologies used by the teams they are working with. Below is a non-exhaustive list of technologies SREs may be exposed to:
- Service-Level Objectives (SLI, SLO, SLA, Error Budget, Burn Rate)
- Distributed Systems (system/software architectures, micro-services, high-availability, elections)
- Configuration Management (Puppet, Hiera, Terraform, Terragrunt, Ansible)
- Container Computing (Docker, Kubernetes, Service Mesh)
- Cloud Services and Architecture (AWS, GCP, OpenStack)
- Distributed Message Bus (RabbitMQ, Kafka)
- Proxies and Load Balancing (Nginx, HAProxy, Envoy, ELB)
- Monitoring (Prometheus, Kibana, Grafana, Elasticsearch, Datadog, APM)
- Logging (Splunk, SysLog, ELK Stack, Linux Journal, grep)
- Source Control (GitHub Enterprise, Perforce, SVN)
- CI/CD (Jenkins, Argo, Spinnaker)
- Linux (bash, debugging, tuning, performance measuring)
- Networking (triaging, packet loss, routing)
Programming (Python, Go, JavaScript, C#, C++, Shell, PowerShell)
COVID-19 Hiring Update:
We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!
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