This job might no longer be available.

Site Lead Facilities Manager - Contract

Team Name:

Job Title:

Requisition ID:

Job Description:

Site Lead Facilities Manager

POSITION SUMMARY :

The Site lead Facilities Manager is responsible for assisting in the overall operations at our Blizzard Austin. Primary duties include, the efficient management of expenses and repairs, minimizing liability, administration of lease terms, providing accurate & timely reports and maintaining a strong service based relationship with landlord, clients, tenants and vendors. The facilities manager develops a detailed project plan; coordinates internal and external resources and manages the relationship with all stakeholders, working extensively with our creative partners and Special Event team, to ensure the concepts are delivered as briefed and fit for operation.

Responsibilities:

Coordinate all operational aspects for Blizzard Entertainment Austin in a manner, which protects, maintains and improves the value of the assets

• Collaborate with service partners (e.g. food/vending services, janitorial, security, furniture, etc.) to deliver high quality services per scope of work and contractual agreements
• Inspect assigned properties on a regular basis to ensure that all sites are clean, orderly and in good repair.
• Ensure all inspections and routine reporting are performed on time and accurately

• Oversee programs for inspection and preventive and predictive maintenance and repair of all assets.
  • Ensure facilities and operations remain in compliance with:
    • portfolio wide initiatives
    • client policies, such as emergency response, environmental health and hazard
    • all applicable laws and governing regulations

• Adhere to critical environment programs, processes and reporting requirements

• Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes amending contracts, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance

Client Relationship Management

• Serve as the primary point of contact for real estate operations, including relationship management with the onsite customers
• Ensure customer understanding of enterprise initiatives and service levels, strategic partnering, and continuous improvement efforts by engaging local leadership regularly.
• Engage local leadership and business segment liaisons in monthly forums to inform and engage the business to meet their facility needs
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction
• Support the team in the implementation of special projects for the client.

Partner Relationship Management

• Coordinate with Landlords to ensure services are provided per the lease
• Participate with the project, planning and transaction teams to manage all projects on sites in a timely, cost effective manner at budgeted levels. Ensure seamless hands-off of completed projects from Project Manager to Facility Manager.
• Collaborate with sourcing team on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level.

Leadership

• Provides regular guidance to supplier partners to function as a high-performance team in a high touch, customer service environment.

Qualifications

• Minimum of five (5) years of commercial facilities management experience required (either in a corporate environment, as third party service provider, or as a consultant). Bachelor’s degree preferred.
• Experience in facilities or property management environment strongly preferred.

• Critical thinking skills, effective communication skill with multiple levels of stakeholders at customer and client, decisive judgment, and the ability to build and foster positive relationships. Strong leadership skills.

• Ability to communicate clearly and effectively, both orally and in writing
• Ability to resolve problems under pressure and be decisive
• Knowledge of real estate, business furniture, accounting and core building systems
• Demonstrated capability to work in a dynamic, fast-paced environment.
• Strong organizational and workload management skills
• Ability to handle conflicts or challenging situations confidently
• Proficient in MS Office Suite
• Ability to multi-task and prioritize
• Ability to work under pressure and with deadlines, ability to work with multiple priorities is a must
• Planning skills and ability to execute plans in dynamic and rapidly changing circumstances

With your resume, please submit:

A cover letter describing why you’re an excellent fit for this position

• Please include the following information about portfolios you have worked with
• The square feet you have been responsible for at one time
• The number of tenants you have been responsible for at one time
• Your experience with lease administration.