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Service Reliability Engineer (SRE)

Working with both our Live Operations and Development teams, you will manage online services and bridge the relationship between the dev who makes the games and the players who love them. You will be responsible to monitor, troubleshoot, tune and scale up our systems and services.

In this role, you can expect to:

• Practice engineering for reliability and availability of game services utilizing Cloud infrastructure
• Work closely with Live Operations and Engineering teams on game reliability issues
• Act as front-line dev-support in an on-call rotation for live game issues
• Monitor and improve server performance and health
• Be a Final Gatekeeper for code releases and hotfixes
• Troubleshoot for Root Causes for service outages and issues

In order to be successful for this role, we are looking for:

• Working knowledge of cloud technologies and cloud infrastructure (e.g. GCP, AWS, Azure)
• Experience with various programming languages (e.g. JavaScript, C#)
• Experience with Scripting (e.g. Bash, Python, Ruby)
• Experience with monitoring tools such as Grafana, NewRelic, InfluxDB, Prometheus, Stackdriver, Sumo Logic and CloudWatch
• Knowledge of distributed Database systems (MongoDB, Redis)

In addition, it is nice to have

• BS/MS in Computer Science or equivalent
• Strong experience in dealing with applications at scale
• Back End / Server side software engineering experience
• Experience in working in a team of 10+
• Experience in Docker, Kubernetes
• Experience working on a RESTful API system
• Experience with Source control systems (e.g. Git, Perforce)
• Experience in performance profiling
• Experience with node.js
• Experience being on-call

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Founded in 2006, Kabam has studios and offices in North America, including Vancouver and Montreal in Canada, and Los Angeles and San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.