Service Desk System Administrator
8 days ago
Wargaming has an exciting new opportunity available in our brand new Belgrade office. We are looking for a professional, communicative, and responsible Service Desk System Administrator to join the Service Desk team. This position requires conducting user support (including remote support), procurement, maintenance, and the provision of hardware and software. This person will play a key role in helping to get our Belgrade studio up and running and has huge room for growth as our studio continues to grow.
What will you do?
- Provide technical user support
- Maintain computers, mobile devices, peripherals, and hardware
- Prepare laptops, PCs, and mobile devices
- Handle hardware and software issues
- Conduct minor repairs, maintain printers and MFDs
- Procure and inventory hardware
- Create manuals
What are we looking for?
- Professional knowledge of computer hardware and peripherals
- Professional knowledge of Windows 10 and 11
- Knowledge and support of MS Office 2016 (and later) products
- Desire to work with users, willingness to help, cooperative
- Experience in domain networks
- Knowledge of UNIX-like systems
- Knowledge of Windows Server 2016 and older
- Experience in Active Directory and GPOs
- Experience in PowerShell (scripting)
- Native level of Serbian
What will help you stand out?
- Experience in Jira and Confluence
- Experience in access control management systems and video surveillance
- Russian and English language knowledge
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Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.