Service Delivery Manager – IT Live Games

Montreal QC ca
16 days ago


Job Description

Ubisoft is currently looking for a dedicated Service Delivery Manager (SDM) to work within the IT Live Games team in the IT department. Live Games helps Ubisoft’s internal customers create not only a platform to host the games but also accompanying a game during its entire lifecycle: before its launch (architecture design, Technology R&D, tool recommendation etc.), during development and launch phases, and after its launch (operations, reporting and metrics, 24/7 monitoring and administration and incident/request management).

As the Service Delivery Manager, you’ll establish deliverables, and mobilize a group of IT Production Managers, System Administrators and IT Developers to achieve them. Your team reaches its ambitions thanks to your know-how, your leadership and ability to make informed decisions.

As a member of the management team, you will have direct accountability of the initiation, transition, launch and ongoing support of services delivered by your team to the production teams.





Skills and Knowledge

Additional Information

Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

Company Description

At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.

When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.


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