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Service Delivery Head_APAC

Job Description

Technicolor Creative Studios HR Operations function is on a journey of transformation. We are tasked with establishing, improving, and embedding people processes and policies across all business areas and territories consistently. The aim is to build effective, processes and programs that are scalable, agile and best in classOur priority is ensuring our TCS people have an engaging experience from candidate offer through the entire employee lifecycle. Our aim is evolution, not revolution. To enable this, we want to be able to provide data insights to the HR and business teams, in order that we can

Reporting into the VP of HR Operations, the individual will have responsibility for managing the delivery of effective ‘full employee cycle’ HR Services, You will also ensure continuous improvement of HR processes and Systems (including Workday) and ensuring that service levels, standard operating procedures and business processes are in place and adhered to and globally benchmarked. The post holder will also work with the locations Business partners and COE’s Teams) and ensure the delivery of effective and efficient transactional services and projects, ensuring both the highest quality and in line with regional compliance and best practice, In addition you will lead a regional HR Operational team, ensuring a user centric approach, based on excellent delivery and a full regional mindset.

Qualifications

Key requirements - Essential

• Prior working within a HR Operation/HRBP role, within the specific regions.
• Experience of working in an organisation that has service levels and KPI’s structure.
• Experience of leading improvement HR projects and programmes.
• ‘Hands on’ HR experience, including ER, policy management, and full employee lifecycle processes.

• Experience in HRIS (particularly Workday) preferably across different industries and regions
• We are looking for people with a strong focus on impact who are passionate, determined and goal focused with commitment to delivering excellence.
• You will be a strategic thinker, able to effectively manage a mix of priorities and stakeholders.
• You will also need to be a strong communicator with the ability to communicate convincingly to wide range of audiences.
• High attention to detail, risk mitigation, and relentless follow-through
• Experienced managing distributed teams across locations.
• Deadline orientated and ability to remain calm in a fast-paced environment.
• Capable of motivating and leading teams with enthusiasm

Additional Information

Additional duties include:

• Owner of Tier 3 support within your region
• Management of Employment Relation cases
• Regional policy and compliance manager
• Managing immigration tasks
• Building strong relationships with key stakeholders (external suppliers and internal)

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TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER
Technicolor complies and prohibits against discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state/provincial or local law.

Company Description

Technicolor Creative Studios shares are admitted to trading on the regulated market of Euronext Paris (TCHCS)

Technicolor Creative Studios is a creative technology company providing world-class production expertise driven by one purpose: The realization of ambitious and extraordinary ideas. Home to a network of award-winning studios, MPC, The Mill, Mikros Animation and Technicolor Games, we inspire creative companies across the world to produce their most iconic work.

Our global teams of artists and technologists partner with the creative community across film, television, animation, gaming, brand experience and advertising to bring the universal art of storytelling to audiences everywhere.