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Service Delivery Coordinator (Full Remote)

Aristocrat
Remote Nevada 89135 United States of America
1 year ago
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Summary

** Seeking candidates who are located on the east coast - US (full remote).

The Service Delivery Coordinator (SDC) is responsible for managing the service delivery processes related to product installation, removals and associated work at casino sites in their designated region, while achieving customer satisfaction. The individual will work with both internal and external customers, as well as external vendors to achieve this goal. The SDC is accountable for following appropriate business workflows in the Sales tool (Salesforce), ERP system (My Dynamics), the call management system (REMEDY) and scheduling tool (RETRIEVER), while working within any regulatory requirements and manpower requirements and limitations.

Pay Range

$36,558-$67,893

What you'll do

What we're looking for

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