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Senior VIP Account Manager

Description

Playtika Holding Corp. is a leader in interactive entertainment delivering personalized immersive experiences to millions of loyal players across a diverse portfolio of games. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has more than 3,500 employees in offices worldwide including Ramat-Gan, Berlin, Vienna, Helsinki, Chicago, Las Vegas, Newport Beach, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.

The mobile gaming industry is competitive and certain roles require a great deal of technical expertise. Playtika is recruiting for a limited number of roles requiring unique skills and experience.

Slotomania is looking for Senior Account Managers, responsible for retaining the company’s top VIPs.

By proactive outbound communication and establishing personal relationships with, we aim to provide the best customer journey while providing a personal, engaging and rewarding experience.

Responsibilities

• Customer-centric approach & rapport building skills
• Strategic prioritization
• Proactive outbound communication
• Data-driven decision-making
• Strong analytical skills to identify patterns in VIP behavior
• Excellent interpersonal and communication skills

Requirements

• 2+ years of experience working in the gaming industry – must
• Experience as an Account Manager / CSM in B2C companies - must
• Native or Mother tongue level in English - Must
• Data-oriented approach – experience working with excel, Tableau, CRM – must; SQL – nice to have
• Focus on consumer behavior in digital entertainment/games
• Community management skills & experience building social content - must
• Experience performing in-front of a camera (acting, narrating, hosting) - nice to have
• Video editing – nice to have

A word from the manager

Your Experience & Skills

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