Test Lead I, WoW

Blizzard Entertainment
Irvine California 92618 United States of America
12 days ago

Team Name:

Quality Assurance

Job Title:

Test Lead I, WoW

Requisition ID:


Job Description:

Team Introduction

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!

About the job

The world needs heroes. Assemble your team and prepare to embark on a journey to create the most epic experiences ever! We’re looking for an innovative and technically proficient Senior Test Lead with an ability to see the big picture, and push testing strategies to the next level. You will be responsible for leading a team of testers and partnering with other teams to drive quality assurance initiatives.


Lead, recruit, coach, and manage a team of 10 towards individual and team excellence

Partner and provide high value quality-related services to development leadership

Accountable for the quality of all work and relationships on their team

Drive test development, estimation, planning, execution, reporting, and closure

Coordinate responsible test area with regional teams

Project manage schedules for responsible test area and maintain

Create, monitor, and control metrics impacting product and team quality

Analyze product quality and usability, associated system limitations, and report on risk

Host test closure activities, e.g. testware evaluation, knowledge transfer, retrospectives

Lead, connect, and partner with teams across Blizzard towards quality initiatives.

Develop training materials for project team and lead workshops for test leadership, requirements gathering, and risk identification

Coach and develop leadership talent across the department for succession planning

Champion and influence software development best practices and the customer experience always

Vendor management and coordination of test activities

Other duties as assigned


Bachelor’s degree in related field or equivalent experience

Certification in any of the following: PMP, Scrum Master, ISTQB-ATM

Experience leading test teams: 3 years

Management experience: 1-3 years

Experience with white/gray/black box and automation test methods

Demonstrated experience in test planning for complex features/systems

Shipped multiple game titles as a test lead

An understanding of World of Warcraft end game content (or similar MMO)

Passion for video games and software quality


Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL

Familiarity with Blizzard Entertainment line of products and services

“We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.”

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

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