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Senior Test Analyst, B&OP - Platform
2 years ago
Team Name:
Quality AssuranceJob Title:
Senior Test Analyst, B&OP - PlatformRequisition ID:
R011685Job Description:
Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.
The Battle.net & Online Products organization is home to 300+ superpowered engineers, program managers, and designers passionate about the technology that powers Blizzard Entertainment’s games. Whether you’re playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.
The infinite care and loving detail put into every aspect of our games and systems is something we take seriously and pride ourselves on delivering to our players. Are you up for the challenge of joining a highly collaborative team while improving your professional skills? Do you have a strong desire to work on a team and to contribute in meaningful ways with like-minded people?
Blizzard QA is a close-knit team that cares about iteration, collaboration, and succeeding together. We share knowledge and improve our skills by learning from each other’s success and failures via group discussions, mentoring, and adopting techniques that keep us delivering quality entertainment. In this position you will help build and maintain tools used in development every day.
The Battle.net Platform team develops the software, services, and infrastructure that helps millions of players get into their game, interact, and compete. The Platform QA team tests a wide range of both user-facing and internal systems using a combination of black and grey box manual testing and automation. Our areas of responsibility include title onboarding/management and test tools, accounts systems, user authentication via web and SDK, social services like friends and chat, game download and patching services, game data and esports tournament-supporting systems and their related APIs, and several other supporting systems and applications.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
- Work and collaborate with B&OP teams to embed and establish quality goals, develop test plans, and understand risk-based testing.
- Identify and implement technical solutions (tests) increasing test efficiency and coverage, while reducing the cost of test execution.
- Debug and tackle defects found during test runs, partner with the team to identify the root cause and write reports/bugs.
- Analyze test data and results to identify patterns, report on risk status to development partners, and influence software quality.
- Make effective use of time outside test execution to engage in early test planning and process improvement.
- Collaborate with analysts and engineers to provide testing guidance.
- Promote quality software among individuals and teams.
- Share ideas, solutions, processes, and best practices within the team and across Blizzard, to be part of innovative and exciting products!
- Champion Blizzard’s core values, especially “Commit to Quality”.
- Test against deployed changes to production.
Requirements
- Demonstrated ability (3+ years) within a QA or similar role with a focus on engineering or automation.
- Proven experience as a QA tester with a deep understanding of testing best practices and the SDLC.
- Solid understanding of acceptance, functional, regression, exploratory and integration testing.
- Experience working in SCRUM/Agile Environments close to a development team.
- Strong communication skills in both verbal and written formats.
- Experience with REST API Testing, Automation, and Documentation (Postman, JUnit, TestNG, Rest Assured SoapUI, Swagger UI)
- Experience with Web Testing (black and grey box) and Web Automation (Selenium, Cypress, or similar frameworks)
- Experience with Mobile Testing of iOS and Android (virtual and physical devices) and traffic monitoring (Charles Proxy, Fiddler)
- Experience with CI/CD Pipelines (Jenkins)
- Experience with JIRA, Confluence, Github.
Pluses
- 2+ years of experience working within a professional environment with large testing code bases in Java, Javascript, or C#.
- Experience in online technologies/platforms/services to design test for web services (micro-services), web sites (SPAs), authentication (SSO, OAuth, 2FA), SDKs, or security.
- Experience with game engines, content and asset editors, and shared technologies.
- Experience writing scripts to optimize manual workflows.
- Experience with software release management.
- Experience with Linux, Docker containers.
- Cloud experience (AWS/GCP/Azure).
- Bachelor’s Degree in Computer Science or equivalent experience.
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