This job might no longer be available.

Senior Technical Program Manager

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About the Role

Community Health is the multi-team product and engineering group that specializes in user safety, and lives within a large department focused on online community-building. Community Health believes that user safety is at the heart of every healthy community on Twitch, and in the importance of every Twitch user feeling safe as they connect with their communities.

As a TPM, your primary focus will be delivery of impactful cross-discipline (and cross-team) programs that help streamers and viewers stay safe. You will report to the TPM manager of Community Health. Focus areas include channel moderation tools, user report handling, applied Machine Learning, legal compliance related to safety regulations, and teaching other product teams how to build safe products.

As a TPM, your primary focus will be delivery of impactful cross-discipline (and cross-team) programs that help users connect and stay safe. You are an expert in your space who can reach across teams, guide the team through ambiguity , and preemptively catch and mitigate risks to success.

You Will:

• Partner with engineering, product, design, science, and marketing to create plans, then implement new product launches. Manage relevant processes.
• Identify and then resolve dependencies and prioritization conflicts across departments, upholding perspective of what is best for the business and our users overall.
• Provide technical transparency through concise summaries for the programs you own to multiple audiences, including senior leadership.
• Assess risks preemptively, anticipate bottlenecks, provide escalation management, balance business requirements versus technical constraints and encourage risk-taking behavior to maximize business benefit.
• Work with teams from across the company on Twitch-wide programs that are aimed at upholding technical quality, and sharing technical insights across Twitch.

You Have:

• 5+ years of technical program management, engineering, or equivalent technical expertise
• Curiosity to dig several layers deep into technical solutions with an eye toward continuous improvement, mitigating risk preemptively, and smooth technical dependency planning
• Experience managing programs across multiple teams to achieve challenging goals

Bonus Points

• Understanding of gaming, streaming, and online community safety tools
• Experience teaching your technical expertise to others

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k) , Maternity & Parental Leave
• Flexible PTO
• Commuter Benefits
• Amazon Employee Discount
• Monthly Contribution and Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages),
• Breakfast, Lunch & Dinner Served Daily
• Free Snacks and Beverages

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.