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Senior Systems Engineer

Overview

ZeniMax is seeking a Senior Systems Engineer to join our corporate IT Enterprise Services team. This position will help manage a variety of enterprise infrastructure and services living in hybrid environments. You will work with a team of infrastructure practitioners to ensure the delivery of secure, performant, and stable applications to the entire ZeniMax family.

Responsibilities

• Implement and support the integration of applications into a centralized identity provider using modern authentication and user provisioning protocols.
• Partner with the other Systems Architecture & Engineering teams to manage various identity services such as Azure Active Directory.
• Design, implement, and support identity automation products such as Adaxes, Quest, AzureAD Connect, and API protocols such as SCIM.
• Participate in on-call rotation
• Utilize root cause analysis to identify opportunities for improvement.
• Building, managing, and maintaining the global server infrastructure to ensure the environment is healthy.
• Administration and troubleshooting of enterprise mail services such as Exchange Online.
• Administration of endpoint management systems such as System Center Configuration Manager (SCCM), Intune, Jamf, and Ansible.
• Contribute to reliable monitoring and alerting for systems infrastructure.
• Deliver continuous improvements to the org’s global security posture as well as enhance end user workflows.
• Advanced troubleshooting of Active Directory issues in a multi-forest, hybrid cloud environment.
• Resolve complex support tickets escalated from other teams.

Qualifications

• Minimum of 7 years’ experience in System Administration.
• Experience with multi-forest, hybrid Active Directory environments.
• Experience with the Microsoft 365 enterprise suite including Exchange Online.
• Strong customer engagement skills.
• Experience creating security governance and enabling compliance.

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