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Senior Systems Administrator
2 years ago
WHO WE ARE:
Take-Two develops and publishes some of the world's biggest games. Our Rockstar label creates Grand Theft Auto and Red Dead Redemption, two of the most critically acclaimed gaming franchises in history. Our 2K label creates games like NBA 2K, WWE 2K, Bioshock, Borderlands, Evolve, XCOM and the beloved Sid Meier's Civilization. Our Private Division label publishes Kerbal Space Program and will publish upcoming titles with Obsidian Entertainment, Panache Digital Games and more.
SUMMARY:
Take-Two Interactive is looking for a Senior Systems Administrator to join the Enterprise Infrastructure team supporting our Ghost Story Games Studio. This is an exciting opportunity to handle technical operations for an ambitious development team as they create their next awesome release.
RESPONSIBILITIES:
- Contact for technical operations and support of all production and development environments.
- Must work jointly with development groups to assess their support needs to identify and deliver the resources required to meet ambitious goals.
- Ensure all client requests and operational problems are update/resolved within a timely manner.
- Passionate about delivering outstanding client experience and support.
- Inquisitiveness and ambition towards looking for opportunities to automate and improve service delivery.
- Enjoys working in a fast-paced environment with the ability to change priorities on the fly.
- Assist with employee on-boarding ensuring new staff have all vital equipment, so they're ready to achieve on day one.
- Maintain inventory/asset management for company provided equipment and software.
- Assist with audio/visual hardware setup and break down, along with conference rooms and video conferences.
- Able to work independently and respond promptly is vital, sometimes including after hours and on weekends. Reachable by mobile in the event of an emergency.
- Some local travel may be required.
SKILLS AND QUALIFICATIONS:
- 5-7 years’ experience with the Windows 10, MacOS, Microsoft Office 365, Active Directory and Exchange, TCP/IP based networks (including DHCP, DNS, etc.), installation and maintenance of workstations and infrastructure hardware
- Operating System configuration, management, and support for desktop/laptop and server
- Network: Experience implementing, managing, and troubleshooting network devices and infrastructure
- Experience using Okta or similar SAML and Two-Factor Authentication solutions
- Familiar with using SCCM for Desktop OS deployment and software management
- Experience with Perforce
- Computer Hardware: Desktops, Laptops, Mobile devices, tablets, and a wide variety of devices and peripherals
- Games Consoles: A good knowledge of current gen consoles (Xbox Series X, PS5, Nintendo Switch, PC) is vital. Knowledge of development kits is a plus
- Productivity Tools: MS Office, Video Conferencing (Zoom), Slack
- Remote Work Solutions: VPN, VDI (Horizon View)
- Storage: Solid understanding of both local and NAS based technologies (Netapp, Nutanix) as well as cloud-based solutions (Dropbox)
- Security: Solid grasp of security standards and methodologies
- PowerShell and scripting experience
- Conference Room and AV technology experience
- ServiceNow or equivalent helpdesk ticket system experience
- Superb communication, team skills, and proactive communicator with customer service demeanor and focus on delivering excellent end-user experience.
- Attention to detail and high degree of accuracy in recording and reporting
- Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience.
- Previous experience supporting developers in a development environment.
- A real passion for video games and the industry!
- MCSE, MCDST, ITIL, Network+, A+ certifications preferred
WHAT WE OFFER YOU:
- Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth. As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical, dental, vision, pension plan, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more.
Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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