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Senior Software Engineer - Monitoring Automation

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Requisition ID:

Job Description:

Who we are:

Demonware is a member of the Activision family of studios. We run every part of the players’ online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Tony Hawk Pro Skater, Crash Bandicoot and Skylanders.

The work we do together every day impacts almost half a billion players around the world. We solve big company challenges with a small company feel. We are technology-driven with a culture of openness. This means collaborating to solve interesting challenges, enjoying the freedom to talk to anyone, and always feeling respected. We take the work seriously; ourselves, not so much.

What we do:

We’re looking for a Software Engineer to join the Platform Team. We build monitoring infrastructure for complex distributed systems. Using a combination of open source projects and extensive custom software our focus is on improving the experience of on call engineers during outages and incidents. Our monitoring systems are high scale, and highly available. Many companies struggle with high volumes of low value alerts. We are working towards building human-aware systems to improve actionability of system alerting, with a high priority on reducing alert fatigue

The responsibilities of this role include:

• Writing highly available software that considers the challenges of large-scale distributed systems.
• Developing, evolving, scaling, productizing and supporting DC inventory, and automated operations supervising tooling.
• Building and maintaining services in Kubernetes and Docker.
• Understanding the purpose and impact of Demonware's diverse array of interconnected services at a high level. Over time, you will be required to reason about the entire Demonware ecosystem in order to propose meaningful improvements.
• Leading and/or actively participating in key infrastructure integration projects involving multiple teams.
• Load testing, fixing and debugging, often in collaboration with various internal teams.
• Performing root cause analysis and proposing and/or implementing appropriate engineering solutions to prevent or mitigate recurring incidents.
• Active participation in design and code reviews.
• Participation in a tier-1 on-call support rotation.

These are some of the qualities we look for in an ideal candidate:

• Excellent collaboration skills, with a strong emphasis on Diversity and Inclusion principles.
• Excellent Python skills.
• Experience developing and deploying applications in Kubernetes.
• Ansible, Terraform, Puppet or Salt experience. (We use Puppet and Ansible.)
• Experience using self-serve fully automated deployments using Helm, and Jenkins or other CI/CD tools.
• Application design and prototyping experience.
• Hybrid environment experience - we work with a combination of VM workloads deployed via puppet, and Kubernetes workloads deployed with CI/CD tooling.

If you enjoy working on hard problems, building upon industry-leading technology, Demonware is the place for you. We are a team of especially hard-working people that, despite its small size, is able to accomplish a lot. We do this by making sure every individual plays a major role at Demonware. We look forward to hearing from you.

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

What Demonware Offers:

Relocation Support, 25 days of vacation and 3 bonus days in December, Pension and excellent medical, dental and life insurance coverage for you and your dependents.

This position is located in Vancouver, Canada or full time remote.