Senior Site Reliability Engineer

Bengaluru, India
3 days ago

Monitoring & Incident Management:

  • Improve the studio’s reliability through monitoring, rapid response, communication and coordination.
  • Develop and manage the deployment architecture for the application, develop the monitoring architecture and implement monitoring agents, dashboards, escalations and alerts.
  • Routinely identify operational problems by observing and studying system architecture, functionality and performance results. Troubleshoot procedures with studio architect and investigate sur faced issues; and handling incidents.
  • Identify operational priorities by assessing operational objectives. Determine project objectives; such as; efficiency, cost savings, energy conservation, operator convenience, safety, environmental quality; estimating relevance, time, and costs.

Development & Data Analyzing:

  • Develop operational solutions by defining, studying, estimating, and screening alternative solutions; calculating economics; determining impact on all systems.
  • Create new tools to facilitate automa ted monitoring of the studio’s operational environment.
  • Anticipate operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.
  • Improve operational quality results by studying, evaluating, and recom mending process re architecting, implementing changes, contributing information and opinion to unit design and modification teams.
  • Provide operational management information by collecting, analyzing, and summarizing operating and engineering data and trend s.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplish engineering and organization mission by completing related resu lts as needed.

Operations Engineer Skills and Qualifications:

Mastery of Systems Linux and Networking administration

  • High level understanding of Linux/Unix operating systems
  • Strong systems engineering and troubleshooting skills
  • Strong understanding of TCP / IP,SSL ,DNS
  • Ability to create and maintain technical documentation
  • Good understanding of webserver configuration and management ( Apache,Nginx )
  • Knowledge in Load Balancing concepts
  • Experience with service performance monitoring and automation
  • Experience w ith systems and application security
  • Ability to analyze and troubleshoot in networking, performance, system and infrastructure issues using Linux/Unix standard tools.
  • Ability to administer networking firewalls

Cloud Management

  • AWS Expertise (EC 2,VPC ,S3, RD S, Route53 Integration (DNS),Code deploy,IAM,ACM )

Monitoring Systems

  • Nagios, Sensu , Grafana, Munin , Check_MK , Cloudwatch , and/or DataDog .
  • Backend - Graphite, Prometheus, influxdb
  • Writing checks & scripts
  • Log/Application Level (Splunk, Elastic Search, Apache)
  • Ability to diagnose infrastructure as a whole

Database fundamentals

  • Administer and maintain MySQL and other open source databases
  • Write and perform basic queries to evaluate database stability, integrity and performance
  • Good to have knowled ge in NoSql databases ( Couchbase,mongodb etc )


  • Shell scripting (BASH)
  • Python

Configuration management -

  • Chef or Ansible. Puppet
  • Provisioning - Packer, Terraform , Could Formation
  • Containerisation - Docker swarm or kubernetes or AWS ecs,eks

CI/C D Jenkins, AWS CI/CD

Source code management

  • Preferably Git or SVN

Bonus to have (Recommended, but not required):

  • Basic knowledge of containers. I.E [Docker/Kubernetes]
  • PhP

What we offer you:

  • Work in a studio that has complete P&L ownership of games
  • Competitive salary, discretionary annual bonus scheme and Zynga RSUs
  • Full medical, accident as well as life insurance benefits
  • Catered breakfast, lunch and evening snacks
  • Child care facilities for women employees and discounted facilities for male employee s
  • Well stocked pantry
  • Generous Paid Maternity/Paternity leave
  • Employee Assistance Programs
  • Active Employee Resource Groups – Women at Zynga
  • Frequent employee events
  • Additional leave options for most employees
  • Flexible working hours on many teams
  • Casual dress every single day
  • Work with cool people and impact millions of daily players!



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