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Senior Risk Analyst
2 years ago
Team Name:
Battle.net & Online ProductsJob Title:
Senior Risk AnalystRequisition ID:
R006429Job Description:
Senior Risk Analyst
Blizzard Entertainment is looking for a highly motivated individual to join its Risk Operations group. The group's core duties include fraud mitigation, ensuring game and service integrity, research and investigation into game exploitation and abuse/cheating, investigate account take-overs and account security for all of Blizzard Entertainment's online games and services. In short, enforcing our core value of Play Nice, Play Fair!
Responsibilities
- Find and prevent payment fraud by reviewing financial transactions and game/Battle.net accounts
- Find, investigate, and enforce our policies regarding in-game exploitation and hacking for our games and services
- Identify trends and patterns, summarize key findings, and provide recommendations on anti-fraud and game integrity processes and system enhancements
- Manage and respond to escalations from internal and external parties within designated service levels
- Educate internal and external parties on fraud and cheat/exploitation issues in gaming
- Take initiative to start, manage, and maintain high profile anti-fraud or anti-cheat/exploit projects from start to end
- Mentor (Associate) Risk Analysts
- Work with the Risk Managers to identify training needs for the Risk Analysts and help organize/facilitate corresponding trainings
- Contribute to the anti-fraud and/or anti-cheat community
Requirements
- Knowledge of current trends in online fraud and/or in-game exploitation
- A minimum of five (5) years of experience in the field of fraud preventing / anti cheat/exploitation
- Strong written and verbal communications skills in English
- Strong Knowledge of MS Office, especially of MS Excel
- Knowledge of SQL and scripting languages like Python or Perl
- Knowledge of *nix systems and / or Google Cloud Platform
- Familiarity with project management methodologies like Agile, Scrum, etc
- Strong self-learning abilities
- Passion for video games
Plusses
- Experience working in the video gaming industry
- Degree in Computer Science, Data Science, Statistics, or related discipline
- Experience with programming languages such as Java
- Experience with Google Cloud Platform or Splunk
- Foreign language proficiency
- Current player of Blizzard games
Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!
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