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Senior Researcher - Unpublished R&D Product

The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is critical to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As a Senior Researcher on the R&D Office team, you’ll be responsible for ensuring product strategy & development is informed by a rich understanding of the player audience. You'll conduct a wide range of studies and analyses - including playtests, qualitative interviews, and global market surveys - to inform the direction, experience, systems, features, and content of the game. You’ll be part of an interdisciplinary team and work closely with Rioters from other disciplines (designers, artists, producers, etc.) to turn the findings of your research into recommendations and action. Your applied or experimental research background coupled with your deep understanding of data will ensure that you’re an effective advocate for players and can provide strategic guidance about their wants, needs, and behaviors. You will report to the Strategic Advisory Lead on R&D Office.

Responsibilities:

• Partner with designers and producers as part of a product team to generate insights and frameworks that’ll inform the features, systems, and experiences of our game
• Be an effective advocate for players and provide strategic guidance about their wants, needs, and behaviors.
• Provide strategic insights to test teams’ assumptions and inform their actions
• Construct, organize, and execute studies and surveys designed to answer business, development, and usability questions
• Design and moderate labs, guiding participants through a set of tasks and prompting them for sincere, actionable feedback
• Share your results with other Rioters in clear, illustrative presentations
• Mentor other researchers, helping them learn from your own experiences

Required Qualifications:

• Bachelor's degree in Psychology, Anthropology, Human-Computer Interaction, or a related discipline plus 5 years of relevant research experience (an advanced degree can account for 1 to 2 years of experience depending on Master’s or PhD)
• 2+ years doing research specifically in the games industry
• Broad experience in a variety of research methods including running playtests and usability tests, conducting user interviews, and performing survey research with deep expertise in at least one of these areas
• Experience synthesizing & socializing research results and distilling results into impactful recommendations for product leadership
• Trusted to operate independently regardless of structure, owns larger problems/projects/workstreams

Desired Qualifications:

• Familiarity with basic statistical methods for data analysis (regressions, correlations, factor analyses)
• Experience working with game teams, including designers, engineers, artists
• Vendor management experience
• Experience leading complex efforts with multiple collaborators

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Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).