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Senior QA Tester (Platform/Web)
4 years ago
WHO WE ARE
NCSOFT® established in 1997 and headquartered in Seoul, South Korea, is one of the leading gaming publishers in the world. At NCSOFT West, we develop new games, manage our existing game portfolio, initiatives and game services across the Americas, Europe, Australia and New Zealand. Together we operate many of the most successful and influential massively multiplayer online games in the industry, welcoming hundreds of millions of players daily into exciting living worlds for extraordinary adventures.
We are seeking a talented Senior QA Tester to join our Platform team! The Senior QA Tester (Platform/Web) will be part of a cross functional team, must have the ability to work as both an individual and contributor with minimal input where appropriate and will help to thoroughly test all platform and web related content for all assigned projects to ensure that it meets or exceeds the quality levels set by NCSoft and its subsidiaries. Additionally, the QA Senior Tester will be responsible for tools testing, assisting setting up and executing test plans assist the QA Lead in mentoring, training and monitoring all testers.
Essential Duties and Responsibilities include at least the following. Other duties may be assigned to meet business needs.
- Test all platform content for ease of use, reliability, consistency, and absence of defects
- Be intimately knowledgeable of tools used for Platform and Web testing
- Write and execute test plans to ensure full testing coverage
- Keep all relevant testing documentation up to date and available to all testers
- Promptly bring serious bugs to the attention of the Platform/Web QA Lead
- Ability to plan own work and prioritize tasks
- Provide clear and detailed written reports of issues and reproduction steps to the Platform or Web team
- Log issues in the defect tracking software
- Assign issues to development teams as appropriate
- Ad hoc testing
Qualification/requirements:
- Able to proactively analyze, identify, and communicate problems effectively
- Excellent written and verbal communication skills
- Professional manner and ability to work in a fast paced, high-pressure, team environment
- Able to identify edge case scenarios involving payment issues and fraud
- Ability to be responsible and accountable while working on multiple complex tasks
- Experience in Platform and/or Web site testing
- Familiarity with multiple internet browsers, including Edge, Chrome, Firefox and Safari
- Familiarity with Payment providers as well as Billing system testing
- Past Anti – Fraud testing a plus
- Familiarity with MS Office products
- Familiarity with PC gaming and multiplayer online gaming including experience with the current generation of MMO titles
- Schedule flexibility, including the ability to work occasional overtime and weekends.
Education/Training/Experience:
- 2+ years working in an internal QA capacity in a Platform billing system or Web environment
- Previous experience testing in a LAMP environment (Linux/Apache/MySQL/PHP)
- Mobile testing a plus
- Previous Anti – Fraud experience a plus
- ISTQB certification a plus
Physical Demands of Position:
- Work is usually performed in an office setting and could involve sitting, standing, walking for long periods of time throughout the day.
- This position requires considerable concentration and creativity. It is subject to stress caused by a changing environment, internal and external customer needs, diversity in the organization, tight deadlines and workload.
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