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QA Tester (Contract)

WHO WE ARE

NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative and impactful, and we are passionate about creating the best gaming experiences for our players.

We are seeking a talented Contract QA Tester (6 months) to join our team! The QA Tester helps to thoroughly tests all aspects and systems of all assigned products to ensure that they meet or exceed the quality standards set by NCSOFT and its subsidiaries.

WHAT YOU'LL DO

• Test games for ease of use, reliability, consistency, and absence of defects
• Execute functionality test plans and checklists as assigned
• Log and regress all defects found during testing into the appropriate defect tracking software
• Provide clear and detailed written reports of bugs and reproduction steps to the development team
• Promptly bring serious defects to the attention of the QA Lead
• Ability to plan own work and independently prioritize tasks
• Assist lead with test plan creation

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Ability to proactively analyze, identify, and communicate problems effectively
• Experience creating test plans
• Excellent communication skills, both written and verbal
• Professional manner and ability to work in a fast paced, high-pressure, team environment
• Ability to be responsible and accountable while working on multiple complex tasks
• Familiarity with MS Office products
• Familiarity with PC and Console gaming and multiplayer online gaming including experience with MMORPG titles
• Schedule flexibility, including the ability to work occasional overtime and weekends.
• 1+ years working in an internal QA capacity
• Experience with Jira bug tracking software is recommended, but not required
• Written and spoken fluency in both English and Korean is a plus

Physical Demands Of The Position

• Work is usually performed in an office setting and could involve sitting, standing, walking for long periods of time throughout the day
• This position requires considerable concentration and creativity. It is subject to stress caused by a changing environment, internal and external customer needs, diversity in the organization, tight deadlines and workload

This is a 6 month contract position is based out of our Orange County, CA office. Due to COVID-19 we have temporarily transitioned to a work from home model, but anticipate returning to the office in the coming months on a hybrid basis.