Senior Project Manager, Community Systems (M/W/NB)

Description du poste

In close collaboration with multiple transversal teams, the Sr. Project Manager of Community Systems will manage the implementation of innovative solutions and the development of the existing portfolio of information systems used by the Global Ubisoft Community Team. The main responsibility of the Sr. Project Manager of Community Systems is to ensure that the Global Ubisoft Community Team has the best tools and processes, enabling them to provide the best experience to Ubisoft players. This role will be embedded in Ubisoft Community operations and act as the key representative for internal business & operations stakeholders when collaborating with transversal teams on projects. The role requires passion for technology, excellent communication skills, and a great ability to organize and prioritize across a range of projects and requirements.

In your scope, you will :

• Drive improvement of existing information systems used by the Global Community Team.
• Gather, document, and prioritize the requirements of business stakeholders within the Global Community Team.
• Collaborate with various teams across Ubisoft, such as the Data office, to ensure timely implementation of the business requirements.
• Implement novel information systems to help the Global Community Team achieve operational objectives.
• Lead the rollout of new systems and new features to existing systems within the Global Community Team.
• Organize communication on project implementations & product evolutions, and coordinate change management & adoption.
• Plan and maintain the portfolio of systems roadmap alongside the Community Operations Team.
• Handle various system administration duties.
• Assist with reporting on the activity of the Global Community Team regularly.

Qualifications

• Experience managing projects with internationally distributed teams.
• Strong experience working with Agile and Waterfall Project Management methodologies.
• Strong collaboration skills to work with multiple stakeholders.
• Excellent verbal and written communication skills.
• Excellent organization & ability to prioritize tasks and projects.
• Keen interest in emerging technologies & their use in Community.
• Good working knowledge of Engagement Platforms (e.g., Sprinklr).
• Experience working with Jira and other PM and collaboration rools
• Good understanding of working on an international team.
• Curiosity, reliability, and ability to deliver.

Informations supplémentaires

This is a permanent role, based in our office in Saint-Mandé (Line 1)

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, and age or disability status.

Description de l'entreprise

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.