Senior Program Manager, Onboarding (L&D) | Irvine, CA (Hybrid)

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Title: Senior Program Manager, Onboarding – Learning & Development

Reports to: Head of Learning and Development

Location: Irvine, CA (Hybrid)

Your Platform

Is this you? You are a person who has dedicated your time, mental energy, and effort to honing the craft of developing others. You enjoy welcoming employees to the organization and ensuring an effective onboarding experience that goes beyond Day 1. Not only are you a natural teacher and facilitator, but you are also the ultimate project manager bringing your strategic planning and organizational skills to all your learning programs. To that end, we are looking for a passionate and experienced Senior Program Manager, Onboarding to join our Learning & Development team based out of our Irvine, CA headquarters.

This position will build Blizzard’s global onboarding experience ensuring that our employees know Blizzard’s values and business priorities and have the information and resources necessary to be successful in their role. You will collaborate with managers and key partners across all Blizzard teams and align with our partner teams within ABK HR. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Responsibilities

• Lead the design and implementation of a global onboarding program for both in-person and remote Blizzard new hires
• Build and maintain strong cross-functional partnerships across the business to establish effective onboarding processes and clear roles
• Construct a scalable onboarding roadmap for new hires with consistent engagements during the first year of employment
• Partner with Operations teams to ensure Blizzard new hires have all the resources for a successful Day 1 and beyond
• Collaborate with all Blizzard departments to share onboarding standard processes and partner with teams to build their team-specific onboarding programs
• Refresh and maintain new hire resources and information on the Blizzard Onboarding Hub
• Ensure Blizzard onboarding complements and supplements ABK and Blizzard team onboarding programs
• Conduct regular surveys to evaluate what’s working and identify areas of improvement for the employee onboarding experience
• Identify, implement, and support meaningful changes in both the content of orientation and the onboarding process holistically
• Facilitate a variety of instructor-led courses including New Hire Orientation

Qualifications

• A minimum of 4 years of experience in onboarding, talent development, project management, or in a similar role
• Key skills – needs assessment, project/program management, facilitation, presentation, communication, influence, strategic thinking, analysis, and problem-solving
• Strong advising (internal or external) experience and skills
• Strong analytical, organizational, and problem-solving skills
• Able to work independently and effectively influence a diverse team
• Able to succeed in a dynamic and constantly evolving environment
• Takes personal responsibility for the quality and timeliness of work; achieves results with little oversight
• Strong work ethic and ability to simultaneously manage multiple tasks and meet deadlines
• Proven verbal and written communication skills

Pluses

• Demonstrated ability to work at a fast pace in a multitasking environment and be flexible to ramp up or change directions as needed
• Experience working with remote teams
• Understanding of creative and fast-paced cultures and environments

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .