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Senior Program Manager - Help Program

Ubisoft
Cary NC us
2 years ago
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Job Description

The mission of the Player Experience department is to maximize Ubisoft player satisfaction, through direct and personalized communication, dynamic community management, as well as quick resolution of player incidents.

Within a global, high-visibility environment, the Sr. Program Manager is the lynchpin and primary point of contact for the Help Program. The role works closely with Business, IT and Production departments. The Help Program is a large-scale initiative to optimize the overall customer experience and services through a series of internal optimization and evolution technical projects.

This is a mission for a results-oriented, confident PM with the ability to communicate effectively, progress through ambiguity, encourage sound decision-making, and guide the teams you work with to successfully deliver on commitments.

This role reports into a San Francisco area-based manager. Role has possibility of remote work dependent on location of candidate.

WHAT YOU’LL DO

Qualifications

WHAT YOU’LL BRING

Additional Information

WHAT YOU'LL GET

About Ubisoft

Ubisoft is composed of over 17,000 talented people located in 40+ development studios and offices across the globe. With more than 80% of our teams dedicated to creation, Ubisoft is the biggest in-house creative force in the industry.

Ubisoft’s worldwide network of video game development studios and business offices work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. This cross-studio collaboration model means every team member has the opportunity to participate in challenging projects based on iconic brands including Assassin's Creed®, Tom Clancy's Rainbow Six Siege®, Tom Clancy's The Division®, For Honor®, Rabbids®, Rayman®, Watch Dogs®, Far Cry®, The Crew®, Just Dance® and more. Ubisoft is a global leader in the video games and entertainment software industry.

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, and age or disability status.

Company Description

Ubisoft is committed to enriching player’s lives with original and memorable gaming experiences. We create worlds where people can express themselves, explore and discover new possibilities.

Are you looking to work with enthusiastic experts who are tackling game-changing challenges in entertainment and beyond? At Ubisoft, we offer an open environment where bright ideas are given a chance to shine and everyone is eager to share knowledge.

Are you ready to move entertainment forward? Join us and create the unknown.

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