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Senior Producer - Live Operations

We are Mythical Games. A Venture-backed next-generation game technology company at the intersection of video games and blockchain led by industry veterans. Our goal is to lead the industry with the launch of exceptional video game experiences that leverage Blockchain Technology, while also providing a platform of robust tools that will allow any other game developer to do the same.

ABOUT THE ROLE:

We are looking for a highly organized Producer with exceptional communication skills and proven live operations game production experience. In this role, you will be responsible for live operations and ritual development for Blankos Block Party, working with multiple disciplines to plan and schedule content and health of the game releases, monitor and maintain the online ecosystem, and drive the day to day live operations.

You will own the live schedule and process, establish and maintain vendor relationships and communication, develop timelines and coordinate the workload required to achieve milestones. You will be responsible for identifying risks, providing mitigation plans, and regularly communicating development status to internal stakeholders.

Strong problem-solving skills, a passion for games and live services, facilitation of collaboration with remote resources, a team first attitude, and maintaining a friendly, supportive, creative environment are all essential to your success.

WHAT YOU'LL DO:

• Work with technology resources, game team, platform team, and external vendors to develop a 24/7/365 system and process to monitor services, identify issues, kick off incident management, assign priority, determine required resources, notify required participants, manage communication, and resolve issues.
• Oversee and act as primary point of contact for Blankos Live Operations and incident management, coordinating all required resources to drive issues to resolution.
• Work with stakeholders and resources to define feature requirements, determine resource needs, and create/maintain production schedules for development, launch, and ongoing maintenance phases
• Regularly communicate project and milestone, status, risks, and opportunities.
• Actively manage risk by proactively identifying mitigation strategies, gaining alignment on solutions, and executing
• Collaborate with internal and external teams to guide features and content from concept to implementation
• Day to day creation and communication of tasks, priorities, and deadlines for internal resources and external development teams
• Ensure that project goals, objectives, milestones, and deliverables are fully understood, communicated and achieved
• Facilitate healthy collaboration, strong communication, effective process, and accountability across all individuals and teams supporting the franchise

WHO YOU ARE:

• 8+ years of relevant production experience on AAA game franchises
• Experience with PC and/or Console development
• Experience with Live Operations management in Games
• Proven results managing ambiguous situations and driving towards clarity
• Proven track record of orchestrating work across various creative and technical resources on complex software development and publishing projects
• Ability to work with leadership and resources to align priorities and develop realistic plans to deliver on schedules
• Experience developing continuous improvement to process and tools, to support increased collaboration and efficiency
• Ability to set and manage stakeholder expectations amidst competing priorities
• Expert project and people management skills
• Knowledge of various project management tools and methodologies, paired with the experience to know when and why to leverage
• Comfortable in a highly dynamic, fast-paced environment
• Excellent written and verbal communication skills
• Organized, flexible and able to work with multiple stakeholders
• A passion for games

Our team values diversity and believes that it strengthens our games, products, and communities. We strongly encourage POC, folks with disabilities, those belonging to the LGBTQIA+ communities, and people across all gender to apply.

We offer our team benefits such as (but not limited to) high-quality Vision, Dental, and Health Care, generous Parental Leave, and Unlimited PTO to ensure that they actually take time off without the stress of needing to accrue time.

If you need assistance around accommodations due to a disability, please reach out to accessibility@mythical.games. We’ll be with you as soon as possible; our goal is to ensure an accessible and equitable interview process.