(Senior) Player Support Specialist, New Games

Rovio
Helsinki Metropolitan Area
1 month ago
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Rovio is part of the SEGA family and world famous for our flagship IP Angry Birds - want to know more about Rovio as an employer? Click here .
Are you a passionate gamer who thrives on connecting with others? We’re now on the hunt for a (Senior) Player Support Specialist who’s ready to become the heartbeat of our player community, for a new puzzle game. You’ll be the vital link between our game teams and players, ensuring every player feels heard, valued and supported. This isn’t just another support role - it’s an opportunity to influence player experiences and drive engagement and retention in ways that matter. In this role, you’ll collaborate with multiple teams, champion player perspectives, and work on exciting projects that craft the future of gaming. If you’re eager to make a real impact, both with players and developers, and be a key player in our success, we want you on our team!

You will have impact and fun at work by:

Experience and skills we are looking for:

It would be nice if you also have the following skills:

We're looking to fill this position as soon as possible and proceeding with applications continuously, so if you're interested, we'd love to hear from you! Please submit your CV and, if you’d like, a cover letter (optional) in English. Join us and help shape the future of Player Support!

We welcome applicants to use the name they want to be addressed by in the application form, regardless of whether it is their legal name.

At Rovio, we are also committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We are committed to continuously improving workplace accessibility. If you have any questions before applying, please write to us at recruitment@rovio.com .

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