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Senior Payments Analyst

Sony Playstation
London, England, United Kingdom
2 years ago
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStation™Now, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role: Senior Payment Operations Analyst

Role overview:

The Global Payments team are responsible for enabling PlayStation Store consumers to pay for their digital content, services and PS hardware. The Payment Teams have supported the growth of the business by continuously improving the payment experience, optimisation of payment routing and enabling new payment methods. We are seeking individuals with an ambitious spirit, interested in working together at the forefront of online retail experiences aimed at exceeding the expectations of the gaming community.

Reporting to the Global Payment Operations Manager in London, the role will be primarily focused on understanding the consumer journey and driving efficiency. Working closely with a 3rd party partner to conduct payment flow testing throughout the year, you will manage the vendor relationship, be responsible for all testing ensuring documenting of processes, highlighting friction points in the checkout experience and detailing findings. You will monitor and analyse payments critical metrics and use a data driven approach to identify payment opportunities and optimise payment performance.

What you’ll be doing:

What we are looking for:

Essential

Desirable

Benefits:

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

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