Senior Manager - Management Planning & Operations [GPDR]

Senior Manager - Management Planning & Operations (Global Partner Development & Relations [GPDR])

San Mateo, CA (USA) or London, United Kingdom

Role Overview:

The Global Business Strategy & Planning (GBSP) team sits within Sony Interactive Entertainment’s (SIE) Global Partner Development & Relations (GPDR) division and ensures GPDR creates and achieves its business goals that align with the wider SIE strategy and delivers its financial and people commitments.

The team has three key responsibilities: building GPDR strategy and business plans, analysing business performance, and managing business operations.

Our mission is to cultivate a highly-connected GPDR organisation enabling future success through strategy, planning & governance leadership.

This Senior Manager position leads GPDR-wide planning, communications, facilitation and education, project management and content creation to drive a cohesive, inclusive and energised organisation.

What you'll be doing:

• Lead GPDR’s executive meeting, engagement and communications cadence from planning to execution
• Support day-to-day business operations to help deliver the division’s annual Objectives and Key Results
• Contribute to evolving a healthy GPDR organisation set for the future
• Lead GPDR Sync Weeks, quarterly leadership offsites, townhalls and social events, coordinating in partnership with SVP, GPDR LT and HR, ensuring inputs and outputs are of the highest impact
• Own rhythm of business calendars to ensure GPDR delivers its key obligations on time, collaborating with contributors to maintain its accuracy and sharing regularly for wider visibility
• Coordinate projects, mapping out workback schedules to achieve delivery success
• Create communications and presentation materials for Executive meetings, ensuring the end product is clear and appropriate for the audience
• Own meeting governance of GPDR Management Committee, SIE Global Management Committee, and Executive partner sessions
• Integrate the GPDR annual objectives program in day-to-day business, ensuring all verticals are engaged
• Administrate GPDR leadership and divisional meetings to note decisions, drive action items and cascade information to teams directly
• Supervise OPEX and headcount tracking, ensuring both run within Corporate Planning guidelines
• Lead day-to-day relationships with cross-functional counterparts across Financial Planning & Reporting, Commercial Finance, HR and others where appropriate
• Work with HR to nurture GPDR talent, designing consistent onboarding processes, building talent recognition frameworks, and leading adoption, engagement and completion of the GLINT employee survey program
• Own the GPDR Information Hub on SharePoint consistently reviewing and updating it to ensure its relevance and accuracy
• Lead the ongoing review of GPDR's Vision & Mission and key behaviours, ensuring each remains relevant and well publicised
• Passionately contribute to, and advocate for, DE&I, evangelising its importance within GPDR and representing the division in cross-functional discussions

You’ll be comfortable with:

• Handling high impact programs from end-to-end that affect large cohorts of internal colleagues, ensuring timelines are realistic and delivered
• Working self-sufficiently on projects, sometimes within ambiguous circumstances and in fast turnaround times
• Producing high quality presentation materials with a clear and concise narrative, suitable for wide and senior audiences
• Crafting relationships with internal teams, operating as the authority for your business area
• Proactively evangelizing the value and importance of the work of our team and division, ensuring appropriate consensus
• Running internal Sharepoint sites for investment submissions and for employee information
• Implementing divisional and leadership meetings/events/socials, motivating engagement and attendance
• Leading meetings, driving agenda to start and end promptly, and ensure objectives achieved
• Drafting executive communications and reviewing with HR and senior leadership

Project/Program Mgmt

• 7+ years of experience in project management, business planning, business operations or similar/focussing on employee engagement iniatives
• Excellent written and verbal communication skills required – must be able to communicate with a wide variety of audiences across business verticals and up to executive level
• Robust organisational and project management capabilities, including the ability to create, manage, and track complex timelines with inter-related dependencies
• Experience in establishing and developing programs involving multiple internal functions, preferably at global scale
• Change management skills to work through complex challenges with both business and employee needs in mind
• Proven experience in using data-driven insights to support the business by offering appropriate solutions
• Strong collaborative working style, with an execution- and result-oriented focus
• A long-term strategic planner able to identify and adjust short- and medium-term workflows accordingly at pace

Engagement

• Experience in leading DE&I strategy initiatives and employee engagement planning is advantageous
• Outstanding program delivery experience in recognising and promoting talent across the business
• Demonstrable experience creating healthy organisations and fostering a positive team culture
• Interest in gaming, gamer culture, digital entertainment and consumer electronics is advantageous but not essential
• Experience of working in a global environment an advantage