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Senior Manager, Learning & Development Business Partnerships

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Job Title : Senior Manager, Learning & Development

Job Level: Senior Manager

Reports to: Head of Learning & Development

Location: Initially remote then based in Santa Monica, CA

Your Mission

As the Senior Manager, Learning & Development, you will play a pivotal role in accelerating the growth of our workforce and business across Activision, Blizzard and King! Your role will be focused on developing business partnerships with senior leaders across multiple studios, lines of business and teams, focusing specifically on critical performance consulting to align key learning and development needs to business strategies. Partnering with our center-led learning and development team you will activate global learning and development programs locally within your business units, sometimes facilitating or running programming yourself. Examples may include, but are not limited to, executive leadership and manager development programs, career development workshops, upskilling & reskilling skill development and/or coaching.

You’ll work closely with company, studio and business unit executives, leaders and subject matter experts, in addition to industry-leading external partners, to adapt globally aligned curriculum to meet the local needs of each of your supported business clients . You will also be responsible for b uilding and maintaining relationships with targeted stakeholder groups across multiple brands and studios, partnering or representing them in the full training development lifecycle (ADDIE).

You will also partner with peers across our Performance Management and Talent ecosystem to create an integrated approach to HR processes and initiatives within the business on a year-to-year rhythm. The ideal candidate will be able to drive strong partnerships across multiple key business stakeholders, focusing on what is most important for each line of business in their time of need and activating training solutions that are right-sized and localized for them . We are looking for the right person to be an integral part in the creation of this team and help to drive the long-term career success of employees at all levels across our company!

Responsibilities

Business Partnership:

• Align to the needs and scale of multiple employee populations, including (but not limited to) our game development studios, engineering teams and supporting business teams across Activision, Blizzard and King globally.
• Build relationships across multiple employee populations, including (but not limited to) executive and C-level leadership within designated business teams.
• In collaboration with the Head of Learning and Development, establish yourself as the key point of contact for training across your designated business teams, HR partners and executive leaders.
• Perform regular learning & performance needs analysis across designated employee populations focused specifically on aligning future skill needs to current programming.
• Work closely with internal stakeholders (i.e., talent teams, people analytics, tech teams, etc.) to deliver meaningful, cross-functional training across the enterprise.

Vendor Management

• Identify and secure Learning and Development vendor partners responsible for delivering programs, as well as monitor partner performance and attainment of contracted goals and outcomes in alignment with business team needs.
• In partnership with selected vendors, design learning and development programming, in addition to leading the customization of blended learning options to support independent, classroom, and team-based instruction
• Partner with center-led internal learning and development team

Learning Program Facilitation/Coaching:

• When necessary, serve as the primary facilitator for development programing including but not limited to manager/leadership training, onboarding, team communication sessions, career development/feedback workshops, etc.
• Ability to lead and participate in train-the-trainer activities as the primary program facilitator
• Willingness to become certified in and train populations at scale in industry recognized leadership programming (Examples include but are not limited to DISC, Strength Finder, Crucial Conversations, etc.)

Learning and Development Measurement:

• Execute on measurement targets for strategic priorities and initiatives that support immediate and long-term business objectives of teams across designated business teams.
• Partner across the learning and development team to develop a learning and development measurement strategy that measures the value of all content within our business teams.
• Direct program effectiveness by executing on activation strategies to gauge participant’s performance during key learning program, while also identifying (and improving) program inconsistencies and deficiencies
• Establish tracking and measurement approach, and govern progress to report status to business unit leaders

• When necessary, complete executive updates and program report outs of learning & development health within designated business teams.
• Create annual reports summarizing impact and progress, as well as recommend solutions to improve efficiency, cost effectiveness, potential learning gaps and anticipated needs

Success Factors

• Develop the activation plan for and scale Manager/Leadership development programing customized to the specific business teams you support.
• Cultivate strong relationships across designated business units and teams; becoming the key point of contact for learning & development consulting, solutioning and deployment
• Conduct a business unit wide training needs analysis focused on identifying long-term learning and development needs within designated business teams.
• Activate core learning and development programing including onboarding, goal setting and year-end conversations, addressing peripheral leadership/learning needs as necessary.

Qualifications / Knowledge, Skills and Abilities

• 5+ years professional experience in corporate Learning and Development
• Proven expertise in scaling global learning and development programming; especially in a corporate learning and development environment
• Knowledge of upskilling and reskilling vendors and external partners
• Demonstrated experience presenting to executives and gaining alignment among multiple stakeholders on enterprise-wide initiatives
• Proven learning facilitation skills; especially in manager or leadership development
• Expert in adult learning modalities and learning experience
• Strong project/program management, with the demonstrated ability to manage multiple, complex and global programs, including project implementation, stakeholder management, and budget management
• Experience owning program strategy and presenting results to senior leadership
• Consistent track record of using data to measure learning effectiveness, identify insights, and make updates/improvements.
• Able to work autonomously in a fast-paced work environment while completing multiple priorities
• A bias toward action and creative problem solving in a fast-paced environment
• Demonstrated ability to work in ambiguous situations and across organizational boundaries
• Proficient with MS Office Suite (i.e., PowerPoint, Word, Excel)
• Experience working with Learning Management Systems (LMS) and/or Learning Experience Platforms
• Education: Bachelor’s or Master’s (preferred) in related subject area, or relevant certifications

Our World

Our mission, to connect and engage the world through epic entertainment has never been more important. Through communities rooted in our video game franchises we enable hundreds of millions of people to experience joy, thrill and achievement. We enable social connections through the lens of fun, and we foster purpose and a sense of accomplishment through healthy competition. Like sport, but with greater accessibility, our players can find purpose and meaning through competitive gaming. Video games, unlike any other social or entertainment media, have the ability to break down the barriers that can inhibit tolerance and understanding. Celebrating diversity is at the core of our culture and ensures we can create games for players of a diverse set of backgrounds in the 190 countries our games are played.

As a member of the Fortune 500 and as a component company of the S&P 500, we have an extraordinary track record of delivering outstanding shareholder returns for over 30 years.

Our enduring franchises are some of the world’s most popular, including Call of Duty®, Crash Bandicoot™, World of Warcraft®, Overwatch®, Hearthstone®, Diablo®, StarCraft®, Candy Crush™, Bubble Witch™, Pet Rescue™ and Farm Heroes™. Our sustained success has enabled the company to support corporate social responsibility initiatives that are directly tied to our franchises. As an example, our Call of Duty Endowment has helped find employment for over 80,000 veterans.

Learn more information about Activision Blizzard and how we connect and engage the world through epic entertainment on the company's website, www.activisionblizzard.com .

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as advised by the Company at any time to promote and support our business and relationships with industry partners.

Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.