Senior Manager, Insights - VAL/LoR

Riot Games
Los Angeles, California, United States
8 days ago

Senior Manager, Publishing Insights (VALORANT and Legends of Runeterra)

At Riot, we deliver unforgettable gaming, esports, and entertainment experiences to our fans around the world. Publishing is how we connect with those players, and Publishing teams focus on creating harmonized, holistic experiences around and across our entire product portfolio. Core capabilities include marketing, strategy, commercial partnerships, community, player support, localization, and cross-product experiences.

Publishing Insights is a team of business strategists and researchers that sits within Publishing Strategy & Operations, focused on deepening Riot’s understanding of how to connect with players and fans. As Sr. Manager, Insights on this team, you will serve as the voice of our players and fans in critical and complex business discussions. You will work across the entire organization to conduct studies and lead strategic projects that inform Publishing tactics, systems, and experiences with a focus on VALORANT and Legends of Runeterra.

Your strong background in insights, research, and audience strategy will ensure that you're an advocate for fans and can provide strategic guidance about their wants, needs, and behaviors. You will lead a pod of researchers and analysts to run research and reporting across a range of methods and capabilities, including market analysis, player surveys, focus groups, segmentation models, and more. You will report directly to the Head of Publishing Insights.


Audience Research and Development

Capability Development

Team Management

Required Qualifications:

Desired Qualifications:

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .

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