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Senior Manager, Community Development

Scopely is looking for a Senior Manager, Community Development to join our Strategic Marketing team and contribute to an ambitious new AAA cross-platform game, based in Culver City on a hybrid basis or remotely in the US & Canada.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the games industry, connecting millions of people around the world daily.

What you will do:

Reporting to the Sr. Director of Community, you'll collaborate closely with our Development, Publishing, and Marketing teams, while being deeply embedded within the game’s development and service. Your role will be crucial in fostering a thriving and engaged community that is passionate about our games.

• Help architect and deploy a detailed community strategy that aligns with our game's unique vision and mechanics.
• Create effective tactics to strengthen connections between fans and the game, integrating seamless feedback to our development team.
• Coordinate playtesting communication and engagement plans to inspire our early community.
• Act as a liaison between the player base and development team, translating feedback into actionable priorities.
• Actively participate in community discussions across Discord, Reddit, and social platforms, guiding conversations about our game.
• Establish and manage a dedicated playtest community to assist in refining the game through various development stages.
• Organize developer workshops, player councils, and developer AMAs to provide insights into the creative process.
• Manage live service components, such as in-game events, updates, and content driven by community driven content.
• Work with Producers to ensure smooth execution and ongoing improvement of live service roadmaps and updates.
• Handle crisis communication effectively, managing community expectations during updates or unexpected issues.
• Plan and organize captivating community events, ranging from studio tours to influencer tournaments.
• Prepare insightful, data-driven reports on community sentiment to inform strategic decisions.
• Collaborate with integrated publishing teams to ensure consistent messaging.
• Find ways to incorporate development voices into the community.
• Monitor and report on important metrics that measure community engagement, customer retention, and return on investment.

What will you need:

• 8-10 years of proven experience in community management, with a record of launching multiple AAA live service games.
• Exceptional track record of closely partnering with development teams and working with studio leadership.
• Proficiency in managing various social media platforms (including Discord, Reddit, X, TikTok) and advanced proficiency with cutting-edge sentiment analysis tools.
• Outstanding writing skills with the ability to craft compelling narratives that resonate with a global audience
• Deep-rooted passion for gaming, with a keen eye for emerging trends and player behaviors.
• Outstanding interpersonal skills, capable of building strong relationships across diverse teams and cultures.
• Strong strategic skills and a global perspective, capable of prioritizing high-impact initiatives.
• Thrives in the fast-paced, ever-changing landscape of AAA game development.
• Fluent in English; multilingual capabilities are a significant plus.

For candidates in CA, CO, NJ, NY and WA, the annual salary range is $118,200 - $174,000 plus equity, bonus and benefits, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others. Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.

Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com.

TXT 8/23