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Senior Localization Producer

Please read this whole job description before applying.

Jackbox is a small game studio (~65 people) best known for the Jackbox Party Pack franchise: a set of five social party games released every fall. Since 2014, our games--like Quiplash, Drawful, and Trivia Murder Party-- have been featured on The Tonight Show with Jimmy Fallon, by a variety of media outlets from The Washington Post to Polygon, and in living rooms and finished basements across the world.

Over the last few years, we have had hundreds of millions of users. And we have hard evidence that one of those users was Academy Award-winner Charlize Theron.

You can learn everything you ever wanted to know about how our games work (spoiler: your phone is the controller!) and who we are and what we make at jackboxgames.com.

What’s the Job?

A Senior Localization Producer is a member of the international team that works closely with internal game teams and other producers to drive globalization through all phases of development from concept to release. This role will be responsible for coordinating and owning every localization and LQA process step, working to deliver product on schedule while serving as a champion for our globalization efforts. Functionally they will also help the international team plan an achievable scope of work, meet milestones and deadlines, communicate and document decisions, problems, or new information transparently, and ultimately deliver a product everyone is proud of. The senior localization producer will continually identify gaps to refine and optimize our localization pipeline, ensuring our efforts are increasingly efficient and serve the broader priorities of Jackbox and its international product strategy.

Responsibilities

• Coordinate localization between our internal teams and external partners, owning all aspects of the Translation Management System including monitoring and managing the translation workflow.
• Work with game teams to gather contextual information, creating documentation and audio / video samples to provide it to our localization partners for all translation and transcreation jobs.
• Work with our localization partners to create, implement and maintain LQA test plans.
• Support external localization and LQA partners by reviewing work and providing feedback.
• Evangelize best practices, contribute to strategic decisions, and proactively problem solve as a localization subject matter expert.
• Work with marketing to coordinate localization of store copy, achievements, trailer scripts, and promotional materials.
• Ensure effective collaboration between the international department, game teams, production, QA and marketing.
• Communicate frequently with the international and production teams regarding scope of work, project status, key issues, risks, opportunities, and team health.
• Discuss bottlenecks, blockers, or impediments impacting the team, and assist in resolving them.
• Plan and run effective meetings with clear agendas and conversations that stay on track.
• Coach the team through planning, organization, and communication.

Ideal Candidates...

• Have professional experience in globalization, including localization and transcreation in game/software development
• Have experience working with translation management software. Prior experience with memoQ is a plus
• Have a minimum of 4 years of professional experience on an Agile/Scrum team
• Are a flexible, motivated, self-starter, and continuous learner; enthusiastic and goal-oriented, they pro-actively resolve ambiguity and loose-ends
• Are organized and process-oriented
• Are a mindful and effective communicator. You should understand the concept of being a “servant-leader” and be skilled at facilitating communication
• Are energized by problem-solving and critical thinking
• Have experience with Jira or another task management/defect tracking tool

And it would be nice if you also had…

• Fluency in English and another language
• A passion for cultural awareness and learning
• Experience working in the game industry
• Great party game ideas

We only hire kind and creative people who are willing to work hard. That said, we do not have a crunch-time culture and have shipped games for many years without expecting extended hours from our employees. Jackbox Games is a group effort and you must work collaboratively. Everyone here shares a commitment to excellence and a desire to work in a comfortable, friendly atmosphere.

Currently, our employees are encouraged to work where they feel the safest and most productive. Our office in Lincoln Park in Chicago is open (and fully stocked with snacks) for folks that prefer to work in the office. We also offer remote work in the following states: California, Connecticut, Florida, Illinois, Indiana, Massachusetts, Michigan, New York, Ohio, Pennsylvania, Texas, Utah, Vermont, Washington, Wisconsin.

Jackbox Games is committed to providing employment opportunities without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity, genetic information, national origin, ancestry, age, veteran status, or disability.

Are there any perks?

• Competitive pay and benefits. 401(k) with matching. And we pay 100% of the cost of premiums for medical, dental, vision, disability and life insurance for our employees. We also cover a really nice chunk of the cost of premiums for spouse/partner/dependent medical, dental and vision insurance. Paid parental leave.
• Casual dress and a flexible schedule. Come in a sweatshirt, jeans, whatever, like everyone else here.
• Flexible time off and vacation policy. Take time off when you need to recharge, take a trip, or just catch up on life.
• Creative work environment. We are lucky to work in a place that is full of talented and innovative folks. Although most hours the place is pretty quiet (we’re a focused bunch), this is punctuated with hilarious outbursts and general merriment, which makes a nice way to spend the day.
• Easy transportation. We’re very close to the “L” and the Halsted (#8) bus (right by the Apple Store and Mega Whole Foods if that’s your kind of thing), and we have a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses.
• Free food. Every week, we stock our kitchen with free snacks.

Interested?

Great, we look forward to reading your application. Make sure you include:

• Your resume.
• A cover letter. You don't need to be a professional writer for this job (we have those) but communication is important so we weigh cover letters heavily. You can (and should) write more, but we won’t evaluate applicants that don’t at least answer these two questions:
  • Why are you interested in working at Jackbox Games?
  • What is your favorite game and why? There's no right answer and liking games isn’t required for the job. We mostly just want to know if you've read this far.

On the fence? If you're interested in the job but worried you aren't qualified, we encourage you to err on the side of applying. We'd hate to miss out on great candidates just because they're worried they don't check every box on the job description.

We know it is a time commitment to prepare an application and we respect that effort by thoughtfully reviewing every complete application and responding one way or the other. But that kind of thoughtful review means that it sometimes takes us a while to get back to applicants, so please be patient with us and no phone calls.

Thanks for your interest in Jackbox Games!