Senior Live Producer, Customer Experience

Riot Games
Singapore, Central Singapore, Singapore
5 days ago

As a Senior Live Producer on Riot's Customer Engagement Team, you will help ensure Riot's games, platforms, and services are delivered globally in a sustainable and low-player-impactful manner. You will monitor and report on service levels and operational health and ensure Riot's games meet operational excellence standards.

Customer Engagement, which the Sr Live Producer falls within, is a consultative role at Riot where you will demonstrate your ability to strategically and tactfully affect change. This role will draw heavily upon your project management capabilities and service delivery experience in operational environments. It will require partnering with product managers, delivery managers, and many other technical leaders across Riot. You will drive and enforce standards of service that are both best for the player and the company's operational health. You are dedicated to finding creative new ways to elevate operational quality and reduce complexity while allowing developers to do what they do best and providing players with awesome new content and features.


Required Qualifications:

Preferred Qualifications

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