Senior Live Producer, Customer Experience

Riot Games
Singapore, Central Singapore, Singapore
5 days ago
Apply

As a Senior Live Producer on Riot's Customer Engagement Team, you will help ensure Riot's games, platforms, and services are delivered globally in a sustainable and low-player-impactful manner. You will monitor and report on service levels and operational health and ensure Riot's games meet operational excellence standards.

Customer Engagement, which the Sr Live Producer falls within, is a consultative role at Riot where you will demonstrate your ability to strategically and tactfully affect change. This role will draw heavily upon your project management capabilities and service delivery experience in operational environments. It will require partnering with product managers, delivery managers, and many other technical leaders across Riot. You will drive and enforce standards of service that are both best for the player and the company's operational health. You are dedicated to finding creative new ways to elevate operational quality and reduce complexity while allowing developers to do what they do best and providing players with awesome new content and features.

Responsibilities

Required Qualifications:

Preferred Qualifications

Our Perks:

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Related Jobs

Senior Project Manager, Customer Experience
Rockstar · Manhattan, NY · 1 year ago
Customer Experience Specialist
Unity · Tokyo, Japan · 8 months ago
Customer Experience Specialist
Unity · Tokyo, Japan · 5 months ago
Spécialiste Expérience Client, Customer Support Specialist
Mistplay · Montréal, Quebec · 27 days ago
Customer Experience Specialist
Unity · Brighton, United Kingdom · 1 month ago
Customer Experience Associate (Bilingual - French) - Netherlands
Discord · Amsterdam, Netherlands · 2 months ago
Customer Experience Associate (Bilingual - Japanese)
Discord · San Francisco, CA · 2 months ago
Pessoa Estagiária de Customer Experience (CX)
Fanatee · São Paulo, Brazil · 1 year ago
Senior Producer, Player Experience
Pixelberry Studios · Mountain View, CA · 2 months ago
Senior Producer, Experience
Technicolor Games · New York City, NY · 10 days ago
Senior Producer, Live Operations
Sony Playstation · San Mateo, CA · 5 days ago
Senior Producer, Live Operations - Diablo IV | Albany, NY or Irvine, CA
Blizzard Entertainment · Irvine, CA · 1 month ago

Jobs at Riot Games

Production jobs