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Senior IT Operation Support

Keyword Studios
Suginami City Tokyo Japan
1 year ago
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The Company

Keywords Studios is an international service provider in the global video games industry with studios in Madrid, Dublin, London, Barcelona, Milan, Tokyo, Singapore, Shanghai, New Delhi, Pune, Montreal, Seattle, Los Angeles, Mexico City, Portland, Raleigh, Orlando, and Rio de Janeiro (among others!). With over 11,500 employees passionate about games around the world, we provide a range of translation, testing, audio, customer care, engineering, and art production services to Video Game Developers and Publishers alike.

Keywords Studios Tokyo provides a professional yet fun environment that stimulates personal individual growth, inspiring loyalty among employees. You will work with talented, driven, and creative people from more than 38 countries -- and create the most epic experiences together. Keywords Studios Tokyo is focused on hiring and retaining the best and brightest, fostering an environment of creativity and camaraderie.

Role Overview

The Senior IT Operations Support role will work in collaboration with the APAC IT team and will provide time sensitive, complete solutions to internal and/or external employees and stakeholders. This position supports our Microsoft Windows based systems, workstation environment by performing initial troubleshooting of problems, researching, answering questions, and escalating to the appropriate team members as necessary.

The IT Specialist’s technical expertise and autonomy/initiatives will help in more in-depth technical troubleshooting, as well as management of local IT projects.

Duties & Responsibilities

Requirements

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Requirements

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