Senior IT Engineer

16 days ago
Important note:

To our wonderful friends and followers around the world, Jagex is not pausing its search for the most talented people to join its ranks. We’re a successful, robust and growing business, after all.

In light of the current situation concerning coronavirus, we have already made changes to the way we recruit, and of course are mindful of following all necessary processes to ensure the safety of our staff and anyone we might come into contact with.

Jagex has switched to working almost entirely remotely, and in line with that our recruitment and selection process has moved to an entirely remote one with video calls being the preferred method of interview.

Our hiring managers are engaged, we are well-prepared and we sincerely look forward to talking to you soon. Our team of expert recruiters will be in touch with you to talk you through the process and changes and what to expect.

So, don’t delay, get that application in today!

Company Overview:

A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.

Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.

Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.

Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.

Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.

Job Purpose:

As a Senior IT Engineer, you will play a key role working closely with Product and IT Management. You will be part of a team responsible for Design, Maintenance, Support and Advance of the Jagex Corporate IT Infrastructure, as well as providing support for development tools and dealing with support requests. As a senior member of the IT team, you will also be expected to set an example for other members of the IT team and take an active role in their development by coaching and mentoring them.

Your aim is to increase employee efficiency by providing effective tools and services and by implementing highly available and secure systems.

You will engage with IT Management and business stakeholders in the development and implementation of new business initiatives and projects by receiving business problems and requests and translating these into solutions.

Your goal is not only to support and resolve the corporate IT System, but also to enable other IT engineers and Technicians to resolve similarly complicated issues and requests effectively; by coaching, mentoring and driving improvement and adoption of all IT support and troubleshooting procedures.

As part of your role will also have the responsibility for creating, defining and maintaining the standards from which Corporate IT Services are built upon and adhered to by the other IT teams.

This role will allow legions of gamers to play our games, by enabling our Studios and Commercial areas to create the best possible games. If you are a passionate gamer with a strong IT background, we have the job for you!

Main Duties & Responsibilities:

Knowledge & Experience:

Company Benefits:

- Flexible Working

- Bonus Scheme

- Private Health Care

- Gym Membership

- Generous Pension Contributions

- Life Insurance

- Free Cycle Repair

- Income Protection

- Dental Plan

- Free Fruit and Drinks

- Subsidised Canteen

Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!

Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.


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