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Senior IT Engineer (Remote Access Engineer)
1 year ago
Bungie is seeking a Senior IT Engineer with a focus on Remote Access to join our fast-paced industry-leading IT Engineering team. Are you passionate about creating remote access systems that level-up hybrid and remote workers? Can you help our teams plan their access management needs with hybrid workloads? Then come help Bungie IT Engineering support the teams creating our world class games.
As an Sr. IT Engineer at Bungie, you will architect, implement and support technology solutions for our studio & datacenter operations, global partner integrations and customer facing production systems. You’ll work with a team of highly experienced IT engineers to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.
Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.
RESPONSIBILITIES
- Design, deploy, and maintain remote access solution for our hybrid and remote workforce
- Collaborating with our Information Security team on cross-functional initiatives and investigations as necessary
- Work with team members to troubleshoot complex issues and work with lower tier support on escalations
- Assist with ongoing training for our IT Administration and Support teams
- Investigate and keep up with new technology to identify where our projects and environments can benefit from its use
- Maintain documentation of systems and processes
REQUIRED SKILLS
- Design, Implementing, and administering remote workstation and application solutions
- Work with team members to troubleshoot complex issues and work with lower tier support on escalations
- Microsoft Windows troubleshooting and experience in a Windows server based enterprise
- Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)
- Managing medium complexity projects with multiple team members and stakeholders
- Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments
- Working with multiple vendors to select and test new technology
NICE-TO-HAVE SKILLS
- Experience in leading technical deployment aspects of a hybrid\remote workplace transformation
- Experience deploying and managing virtual desktop infrastructure
- Experience deploying and managing collaboration tools (O365 suite, Atlassian)
- Design, upgrade, and maintain identity services across on-premises and cloud based providers
Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MN, NC, NJ, NY, OR, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.
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